Administration Assistant

Posted 8 Days Ago
Be an Early Applicant
Narembeen, Western Australia, AUS
In-Office
Entry level
Healthtech • Social Impact
The Role
Provides administrative support to Village Management and lifestyle staff in a retirement community. Responsibilities include creating newsletters and promotional materials, coordinating resident activities and events, maintaining inspection and emergency records, communicating with residents and providers, and occasionally accompanying residents on outings. The role requires strong organisation, communication, computer literacy, empathy, and customer service skills.
Summary Generated by Built In

At our core, RSL LifeCare provides compassionate care and services to veterans and seniors living in our communities or receiving support at home. For over 100 years, we have proudly supported veterans and their families, and our vision of creating proud communities living their best lives remains central to all we do.

Are you an experienced Administrator with a flair for desktop publishing and a passion for supporting older Australians and Veterans? We’re looking for a proactive, organised, and creative individual to join our Retirement Living team at RSL Anzac Village (‘War Vets’) in Narrabeen.

This is a varied and rewarding role where no two days are the same. You’ll be supporting Village Management and the Activities and Lifestyle Coordinator, helping to deliver high-quality resident communications, coordinate events, and contribute to the wellbeing of our vibrant retirement community.

Part-time: 30 hours per week – across 4 days (flexibility offered for the right candidate)
 

A bit about what you’ll be doing in your new role:

  • Providing high-level administrative support to Village Management

  • Creating engaging newsletters, flyers, and posters using Canva and other publishing tools

  • Supporting the coordination of resident activities and major events like Anzac Day and Remembrance Day

  • Assisting with inspections, documentation, and emergency management records

  • Collaborating with residents, families, and external providers

  • Occasionally accompanying residents on outings and trips

A bit about you:

  • A team player with a great sense of humour and a professional approach

  • Strong customer service and interpersonal skills

  • Advanced computer literacy (MS Office, Canva, Publisher or similar Desktop Publishing)

  • Excellent written and verbal communication skills

  • High attention to detail and strong organisational skills

  • Ability to work independently and manage competing priorities

  • Compassion, patience, and empathy for older people

  • A current Australian Driver’s Licence

  • First Aid and CPR certification (or willingness to obtain)

Benefits of working for RSL LifeCare:

  • Salary packaging benefits of up to $15,900 per year, helping you reduce taxable income through tax-free benefits like super contributions and car leasing (dependent on income level)

  • Staff discounts at over 700 retail stores via Maxxia Rewards

  • Leave loading (17.5% pay top-up on paid leave)

  • Fitness Passport

  • Opportunity to work alongside a passionate and supportive team dedicated to making a real difference

  • Flexible contract promoting a healthy work-life balance

Our commitment to diversity:  We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team
 
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. 

LocationNarrabeen

Skills Required

  • Administrative experience
  • Advanced computer literacy, including Microsoft Office, Canva, and Microsoft Publisher or similar desktop publishing tools
  • Strong written and verbal communication skills
  • Strong customer service and interpersonal skills
  • High attention to detail and organisational skills
  • Ability to work independently and manage competing priorities
  • Compassion, patience, and empathy for older people
  • Current Australian driver's licence
  • First Aid and CPR certification, or willingness to obtain
  • Police Check or National Disability Insurance Scheme check, as applicable
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The Company
3,800 Employees
Year Founded: 1911

What We Do

RSL LifeCare is an Australian social purpose organisation serving veterans, seniors and their families. It provides aged care through residential homes and personal home care, retirement living in villages, and veteran support services. Its integrated wellbeing and care approach operates across more than 60 sites in New South Wales and the Australian Capital Territory, with the stated purpose of enriching veterans’ and seniors’ lives.

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