OUR VALUE PROPOSITION
At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.
RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.
Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.
Who we are:
RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.
About the role:
Are you a people person who loves creating exceptional first impressions and keeping things running smoothly behind the scenes?
We're looking for a motivated and professional Administration Assistant/Receptionist to join our friendly Narrogin team. This is a fantastic opportunity to build your career in a supportive and collaborative environment where no two days are the same.
As the face of our office, you'll play a key role in delivering outstanding client experiences while supporting a busy and successful professional services team. Whether you're welcoming clients, coordinating onboarding processes, or providing administrative support, you'll be an integral part of our business and culture.
Key Responsibilities
- Provide front-of-house reception services and greet clients in a professional, friendly manner
- Answer and direct incoming calls promptly and accurately
- Coordinate meeting room bookings, maintain rooms, and assist with IT setup
- Organise refreshments for clients and assist with catering for meetings and events
- Manage incoming and outgoing mail and deliveries
- Maintain reception services and ensure communal areas are tidy and well presented
- Provide general administrative support to the team including and not limited to filing, photocopying, scanning, and data entry
- Coordinate client onboarding processes
- Set up new clients in our practice management systems (MYOB, CRM, XPM, CAS360 or similar), and other relevant portals.
About you:
We're seeking someone who takes pride in delivering exceptional service and enjoys working in a fast-paced team environment.
Essential
- Excellent attention to detail and organisational skills
- Professional presentation and strong communication skills
- Ability to work collaboratively as part of a team
- A positive attitude and willingness to learn
- Competent using various computer programs and platforms
- Administrative or client service experience
- High attention to detail, accuracy, and confidentiality
- Confident written and verbal communicator
- Excellent organisational skills with a high level of ownership and accountability.
Desirable
- 6-12 months experience in a similar role (preferred but not essential).
Why Join Us?
- Be part of a close-knit and supportive team
- Enjoy a varied role with plenty of client interaction
- Develop valuable administration and professional services experience
- Grow your skills through ongoing learning and development opportunities
- Make a genuine impact within a respected business in the Narrogin community
If you're organised, personable, and ready to build your career with a team that values collaboration and exceptional client service, we'd love to hear from you.
Apply now and become an important part of our Narrogin team.
Life at RSM:
RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!
Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.
How to apply:
Please click on the “apply” button and complete our online application form.
Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.
Skills Required
- Excellent attention to detail and organisational skills
- Professional presentation and strong communication skills
- Ability to work collaboratively as part of a team
- Positive attitude and willingness to learn
- Competence using various computer programs and platforms
- Administrative or client service experience
- Accuracy and confidentiality
- Confident written and verbal communication
- High level of ownership and accountability
- 6–12 months of experience in a similar role
What We Do
RSM is a leading global network of assurance, tax and consulting firms focused on the middle-market. We share skills, insight and resources, as well as a client-centric approach that is based on a deep understanding of your business. This is how we empower you to move forward with confidence. This is The Power of Being Understood.
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