OUR VALUE PROPOSITION
At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.
RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.
Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.
Who we are:
RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.
About the role:
Looking for a role where your organisational skills and attention to detail will make a real impact?
Join our SMSF Services team within RSM's Business Advisory division and become part of a collaborative, supportive environment where you'll play a key role in delivering exceptional service to our clients.
This is an excellent opportunity for an experienced administrator who enjoys working in a professional services environment, thrives on variety, and takes pride in delivering high-quality work.
The Opportunity
As an Administration Assistant, you'll provide essential administrative support to our SMSF team, helping ensure the smooth delivery of services to our clients. You'll work closely with accountants, advisers, clients, and external stakeholders while developing your skills in a dynamic and growing business.
Key Responsibilities
- Compile and distribute SMSF financial report packages electronically and in hard copy format
- Manage incoming client enquiries and provide professional customer service
- Assist with client correspondence and documentation
- Prepare invoices and support billing processes
- Onboard new clients and establish records within internal systems
- Maintain accurate and up-to-date client files and documentation
- Liaise with the ATO, ASIC and other professional contacts
- Perform general administration duties, including data entry and document management
- Support the wider SMSF team with day-to-day operational activities
About you:
To be successful in this role, you'll bring:
- At least 12 months' experience in an administration or client service role
- Strong attention to detail and a high level of accuracy
- Excellent organisational and time management skills
- Professional written and verbal communication skills
- Strong customer service focus and a positive attitude
- Proficiency in Microsoft Office, particularly Outlook, Word and Excel
- The ability to manage competing priorities and work effectively within a team
Life at RSM:
RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!
Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.
How to apply:
Please click on the “apply” button and complete our online application form.
Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.
Skills Required
- At least 12 months of experience in an administration or client service role
- Strong attention to detail and a high level of accuracy
- Excellent organisational and time management skills
- Professional written and verbal communication skills
- Strong customer service focus and a positive attitude
- Proficiency in Microsoft Office, particularly Outlook, Word and Excel
- Ability to manage competing priorities and work effectively within a team
What We Do
RSM is a leading global network of assurance, tax and consulting firms focused on the middle-market. We share skills, insight and resources, as well as a client-centric approach that is based on a deep understanding of your business. This is how we empower you to move forward with confidence. This is The Power of Being Understood.
