Administration Assistant

• Business Services team (ITaLI).

• Enjoy a varied and rewarding role combining administration, stakeholder engagement and office coordination within a team dedicated to teaching and learning excellence.

• Full-time, Permanent with Base salary in the range of $79,096 - $83,863 + 17% super (HEW Level 4). 

• Based at our Vibrant St Lucia Campus.

We are seeking an experienced, organised and customer-focused Administration Assistant to support the effective and efficient operation of the Institute for Teaching and Learning Innovation.

As a key member of the team, you'll contribute to the efficient operation of the Institute by coordinating office activities, supporting financial processes and providing high-quality administrative support across a diverse range of stakeholders and initiatives.

Key responsibilities will include: 

• Acting as the first point of contact for staff, visitors and stakeholders, delivering professional administrative support.

• Coordinating day-to-day office operations, including facilities, records management, shared inboxes and workplace logistics.

• Supporting procurement and financial administration activities, including purchasing, payments and reconciliations.

• Organising and coordinating meetings, events, travel, onboarding activities and hospitality requirements.

• Building strong relationships with internal and external stakeholders, responding to enquiries and ensuring a high standard of customer service.

About You   

• Completion of a Certificate IV or Diploma with relevant work experience; a Certificate III with extensive relevant experience; or an equivalent combination of experience and education/training.

• Demonstrated experience providing high-quality administrative support in a busy and customer-focused environment.

• Excellent verbal and written communication skills, with the ability to build positive relationships with a diverse range of stakeholders.

• Demonstrated commitment to delivering exceptional customer service and professional administrative support.

• High level proficiency in Microsoft Office applications, MS Teams and other business systems.

• Strong organisational, time management and problem-solving skills, with the ability to manage multiple priorities and deadlines.

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.  

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. 

For more information about this opportunity, please contact Michelle Quinn on [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.  

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted. 

Pre-employment checks may include verification of the right to work in Australia and Criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.  

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.  

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623. 

Applications close Monday 17 August 2026 at 11.00pm AEST (R-67113).