Admin & Support Supervisor

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Food • Travel • Hospitality
The Role
Coordinates administrative and operational activities, procurement and installation schedules, records, budgets, workforce planning, compliance support, audits, training, and departmental events. Supervises junior administrative staff, tracks project milestones, supports food safety and hygiene actions, and ensures timely completion of administrative and operational tasks across departments.
Summary Generated by Built In
Responsibilities
  • Coordinate daily administrative and operational activities across departments, ensuring smooth workflow execution, effective communication, and adherence to departmental procedures.
  • Coordinate the tracking of procurement and installation schedules for production machinery and project-related equipment, ensuring timely delivery and operational readiness by effectively liaising with key stakeholders including Procurement, Engineering, Finance, Safety, and Food Safety & Hygiene teams. 
  • Maintain confidential personnel and departmental records with secure handling and controlled information release, while monitoring progress of administrative tasks and project milestones through regular reporting and timeline tracking to ensure timely completion. 
  • Support budget and cost control processes by maintaining accurate expenditure records, validating procurement transactions, and contributing data for financial planning and reporting. 
  • Monitor TAS reports and manage workforce planning activities, including vacation scheduling and roster coordination, to support resource availability and operational continuity. 
  • Provide dedicated administrative support for compliance initiatives such as internal audits, training coordination, and follow-up on food safety and hygiene actions, ensuring timely closure of non-conformities. 
  • Supervise junior administrative staff by assigning tasks, providing performance guidance, and ensuring quality and timely - completion.
  • Coordinate staff engagement activities and departmental events to foster team cohesion and a positive work environment.
Qualifications

Educational Qualifications: 

  • Bachelor’s degree or equivalent qualification required

Work Experience: 

  • Minimum 5 years of experience in relevant field preferably within the hospitality/airline industry

Skills:

  • Attention to detail with the ability to review and analyze information accurately.
  • Proficiency in MS Office Suite, especially Excel.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong problem-solving skills and ability to handle multiple tasks simultaneously.
About UsEKFC (https://www.emiratesflightcatering.com/about-us/):

Build Your Future With Us

At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.

Why Work With Us

At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.

You’ll be part of:

  • A globally recognised organisation within the Emirates Group ecosystem
  • A diverse, multicultural workforce united by shared standards and values
  • A fast‑paced, operational environment where responsibility and professionalism matter
  • A workplace that values integrity, accountability, and continuous improvement

Life at EKFC

What you can expect:

  • Collaborative and approachable leadership
  • A diverse, multicultural team
  • Open communication and transparency

Rewards & Benefits

We offer a competitive benefits package designed to support your well-being:

  • Competitive salary and benefits
  • Two duty meals provided at EKFC
  • Health and wellness coverage
  • Paid time off and public holidays
  • Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
  • Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
  • Learning and development support
  • Team events and engagement activities

(Benefits may vary by role and location.)

Our Recruitment Journey

Our recruitment process is designed to be transparent and respectful:

  1. Application review
  2. Initial interview or assessment
  3. Technical Interview & Case Study presentation
  4. Background Check
  5. Employment Contract

We aim to keep candidates informed every step of the way.

(The recruitment and interview process may vary depending on the role.)

Skills Required

  • Bachelor's degree or equivalent qualification
  • At least 5 years of relevant work experience
  • Proficiency in Microsoft Office Suite, especially Excel
  • Strong attention to detail and ability to analyze information accurately
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively
  • Strong problem-solving skills and ability to manage multiple tasks
  • Experience in the hospitality or airline industry
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The Company
31 Employees
Year Founded: 2007

What We Do

Emirates Flight Catering is one of the world’s largest catering operations, serving hospitality groups, organisations, and more than 100 airline customers. It provides airline, events, and VIP catering, plus laundry, food production, and airport-lounge food-and-beverage services. Its large-scale facilities produce meals using advanced food-processing and handling systems, while diversification includes retail products, e-commerce, and Emirati catering at Dubai International Airport.

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