At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Outbound Insurance Sales Agent? Globe Life is looking for an Outbound Insurance Sales Agent to join the team!
In this role, you will be responsible for making calls and receiving calls with the intent of up-selling Globe Life Insurance products to existing customers. The Outbound Insurance Sales Agent will provide consultative sales support to match existing customers with the products that best meet their needs. A successful candidate will need to be a sales-driven person skilled at interacting with the public by phone.
This is a remote/work-from-home position.
What You Will Do:
- Make outbound calls to customers who are eligible for additional coverage.
- Receive inbound calls from current customers about adding on additional coverage.
- Be able to explain policy benefits and make proper assessments on decisions from current customers.
- Complete necessary paperwork when needed
- Assist with correspondence and error corrections for policy service.
What You Can Bring:
- High School diploma or equivalent required, some college preferred.
- Licensed in Life, Accident, and Health Insurance is preferred; however, ability to obtain License is required.
- 1+ years of customer service experience or 1+ years of a professional environment in a customer service-related atmosphere.
- Life and Health insurance background and knowledge of insurance operations are desired.
- Customer service background and good phone skills.
- Excellent written and oral communication skills.
- Excellent time-management and organizational skills.
- Must be able to maintain confidentiality.
- Excellent alpha and number recognition skills.
- Demonstrated mathematical abilities.
- Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism.
- Strong decision-making skills with the ability to analyze situations and make logical conclusions.
- Proficient with a computer.
- Ability to multi-function from many different sources.
- Customer-friendly attitude.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Skills Required
- High School diploma or equivalent
- Some college
- Licensed in Life, Accident, and Health Insurance
- 1+ years of customer service or professional customer-service environment experience
- Life and Health insurance background and knowledge of insurance operations
- Customer service background and good phone skills
- Excellent written and oral communication skills
- Excellent time-management and organizational skills
- Maintain confidentiality
- Excellent alpha and number recognition skills
- Demonstrated mathematical abilities
- Ability to work under pressure and handle high-stress situations calmly and professionally
- Strong decision-making and analytical skills
- Proficient with a computer
- Ability to multi-function across many different sources
- Customer-friendly attitude
- Reliable and predictable attendance of assigned shift
- Ability to work full time and/or part time as specified
Globe Life Compensation & Benefits Highlights
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Retirement Support — A company 401(k) plus a qualified defined‑benefit pension plan for eligible employees are described in filings as covering substantially all employees and continuing to be funded. For benefits‑eligible corporate roles, this rare combination enhances long‑term financial security.
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Healthcare Strength — Comprehensive medical, dental, vision, life insurance, and short/long‑term disability are listed among the standard offerings. Feedback suggests the overall package is solid for corporate/W‑2 employees.
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Leave & Time Off Breadth — Paid time off, paid holidays, volunteer time off, and paid leaves (100% maternity up to 6 weeks; 100% parental up to 4 weeks) are highlighted. Eligibility is noted as “where applicable,” but covered employees gain meaningful time‑off support.
Globe Life Insights
What We Do
Globe Life is a national insurance company that helps protect the financial futures of working families. Serving millions of policyholders, Globe Life provides life and supplemental health insurance products designed to help customers prepare for the unexpected and protect what matters most. For more than a century, Globe Life has built its business around providing financial protection and delivering on its commitments to customers. Today, people across the organization bring together expertise in areas including insurance operations, customer care, technology, actuarial, finance, and other professional functions to serve policyholders and support the business. Globe Life reaches customers through multiple distribution channels, including independent insurance agents affiliated with its agency divisions. Across the organization, the work is connected by a common purpose: helping provide families with financial protection and support when they need it most.
Why Work With Us
Globe Life combines long-term stability with opportunities to build a meaningful career. Employees can grow through professional development, internal mobility, mentoring, and leadership programs, with benefits that support their future, including a company-matched 401(k) and pension plan for eligible employees.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
