The Role
Provides administrative and customer service support across admissions and student recruitment. Responsibilities include responding to enquiries, processing applications and interview outcomes, maintaining confidential records and UCAS data, coordinating recruitment and enrolment events, welcoming visitors, supporting campus tours, and assisting applicants throughout their journey. The role requires occasional evening and weekend work and collaboration with curriculum and business support teams.
Summary Generated by Built In
🌟 Activations Assistant (Maternity Cover)
📍 Balliol Road Campus, Liverpool
🕓 Full-Time Maternity Cover (35 hours per week) expected to last until August 2027
📅 40 days holiday + 8 bank holidays FTE
💷 £23,890.31 per annum
💼 Local Government Pension Scheme (LGPS)
🎁 Access to Medicash and many other staff benefits
Join an Outstanding Team
📍 Balliol Road Campus, Liverpool
🕓 Full-Time Maternity Cover (35 hours per week) expected to last until August 2027
📅 40 days holiday + 8 bank holidays FTE
💷 £23,890.31 per annum
💼 Local Government Pension Scheme (LGPS)
🎁 Access to Medicash and many other staff benefits
Join an Outstanding Team
At Hugh Baird College, an Ofsted Outstanding provider, we are committed to inspiring, challenging, and transforming lives. Our students are at the heart of everything we do, and we foster a workplace where ideas are valued, creativity is nurtured, and professional growth is supported.
Be the First Step in a Learner's Journey
We are looking for a customer-focused and organised Activations Assistant to join our Brand Marketing and Activations Team on a maternity cover basis. This is an exciting opportunity to play a key role in supporting prospective students from application through to enrolment, ensuring they receive an outstanding experience throughout their journey with the College.
Working closely with the Activations Manager, curriculum teams and business support colleagues, you will help manage admissions processes, respond to enquiries, coordinate interview events and support student recruitment activities across the College.
About the Role
As an Activations Assistant, you will provide administrative and customer service support within a busy admissions and recruitment environment. You will act as a first point of contact for applicants, parents, schools and stakeholders, helping to ensure all admissions processes run smoothly and efficiently.
Interested candidates are advised to apply early, as the vacancy will close once the right candidate is found.
Be the First Step in a Learner's Journey
We are looking for a customer-focused and organised Activations Assistant to join our Brand Marketing and Activations Team on a maternity cover basis. This is an exciting opportunity to play a key role in supporting prospective students from application through to enrolment, ensuring they receive an outstanding experience throughout their journey with the College.
Working closely with the Activations Manager, curriculum teams and business support colleagues, you will help manage admissions processes, respond to enquiries, coordinate interview events and support student recruitment activities across the College.
About the Role
As an Activations Assistant, you will provide administrative and customer service support within a busy admissions and recruitment environment. You will act as a first point of contact for applicants, parents, schools and stakeholders, helping to ensure all admissions processes run smoothly and efficiently.
Interested candidates are advised to apply early, as the vacancy will close once the right candidate is found.
Key Responsibilities
- Acting as the first point of contact for admissions enquiries via telephone, email and other communication channels.
- Processing student applications, interview outcomes and admissions information on College systems.
- Supporting applicants throughout the admissions and enrolment process.
- Assisting with the organisation and delivery of recruitment, admissions and enrolment events.
- Maintaining accurate records, filing systems and confidential student information.
- Producing basic reports and supporting data management activities, including maintaining UCAS records.
- Welcoming visitors and supporting campus tours and recruitment activities.
- Working collaboratively with curriculum teams and colleagues across the College to provide an excellent applicant experience.
- Supporting Open Events, Admissions Evenings, Learner
- Experience Days and other key College events, including occasional evening and weekend working.
Criteria
- Experience working in a high-volume, customer-focused environment.
- Experience using computerised systems for data input and retrieval.
- Excellent customer service and communication skills.
- Strong working knowledge of Microsoft Office applications, including Word, Excel and PowerPoint.
- The ability to work independently and as part of a team.
- A flexible and proactive approach to work.
- A commitment to equality, diversity and inclusion.
Please see the attached Person Specification for the full details for the criteria for this role.
Rewards and Benefits at Hugh Baird College
Why Join Hugh Baird College?
When you join us, you become part of a caring and supportive community that prioritises employee wellbeing, development, and recognition. Here are some of the benefits available to you:
Generous holiday allowance
Up to 50 days annual holiday allowance, excluding bank holidays.
Flexible Working
We offer flexible working options depending on the business need, which can provide a better work-life balance for our employees.
Medicash
Access to Medicash’s health plans which are designed to look after you and your family by boosting your access to treatment and support.
Pension Scheme
Pension Scheme
You will have access to two of the best pension schemes in the country, the Teachers' or the Local Government Pension schemes, depending on your role with us.
Professional Development
We are committed to providing continual professional development, with both formal and informal opportunities designed to enhance your skills, knowledge and career growth.
Industrial Commercial Updates
Our teachers receive 35 hours per year to choose a commercial operation to visit with a view to bringing new innovative ideas back to the College.
Reward and Recognition
Our 'Get Recognised' employee reward scheme enables continuous acknowledgement of employee contributions, and our annual staff celebration event highlights colleagues who consistently embody our values.
Lifestyle Fitness Gym
Lifestyle Fitness Gym
You will have discounted access to our fully-equipped and modern on-campus Lifestyle Fitness gym.
Health and Wellbeing
You will have opportunities to take part in staff groups such as yoga, walking and meditation. You will also have access to Mental Health support and a Cycle to Work scheme.
Travel
You can take advantage of discounted rail travel or bus travel, interest-free season ticket loans for public transport services and free on-campus parking.
Retail Discounts
You will have access to offers to cashback and discounts at well-known retailers.
Blue Light Card
You may be eligible to apply for a Blue Light card, giving you access to exclusive discounts.
About Hugh Baird CollegeBlue Light Card
You may be eligible to apply for a Blue Light card, giving you access to exclusive discounts.
Who We Are
Hugh Baird College and University Centre is one of the top further education providers in the UK and one of only three colleges in the North West to hold an Outstanding Ofsted rating.
Hugh Baird College and University Centre is one of the top further education providers in the UK and one of only three colleges in the North West to hold an Outstanding Ofsted rating.
Serving the Liverpool City Region, the College includes Sefton Sixth Form College in Litherland and offers a wide range of opportunities, including vocational training for school leavers and adults, apprenticeships, A-levels, and university-level courses.
As a Mindful Employer, we are committed to creating a supportive and open culture around mental health. By signing the Charter for Employers Positive about Mental Health, we ensure our colleagues feel confident discussing mental health and accessing the support they need.
Our Vision, Mission and Values
Across our campuses, provisions, and the entire organisation, we are united by a shared vision, mission, strategic priorities, and values. These define who we are, shape our behaviour, and guide our work every day. Find out more
Safeguarding Our Students
Hugh Baird College is dedicated to safeguarding and promoting the welfare of young people, and we expect all staff to uphold this commitment. This role requires an Enhanced DBS check, and applicants must disclose any convictions, cautions, reprimands, or final warnings in accordance with current guidelines.
Are you ready to make your mark?
This is your opportunity to join a forward-thinking team, shape the future of education, and leave a legacy of impact. Start your application today.
About
Who We AreHugh Baird College and University Centre is one of the top further education providers in the UK and one of only three colleges in the North West to hold an Outstanding Ofsted rating. Serving the Liverpool City Region, the College includes Sefton Sixth Form College in Litherland and offers a wide range of opportunities, including vocational training for school leavers and adults, apprenticeships, A-levels, and university-level courses. As a Mindful Employer, we are committed to creating a supportive and open culture around mental health. By signing the Charter for Employers Positive about Mental Health, we ensure our colleagues feel confident discussing mental health and accessing the support they need. Our Vision, Mission and Values Across our campuses, provisions, and the entire organisation, we are united by a shared vision, mission, strategic priorities, and values. These define who we are, shape our behaviour, and guide our work every day. Find out moreSafeguarding Our Students Hugh Baird College is dedicated to safeguarding and promoting the welfare of young people, and we expect all staff to uphold this commitment. This role requires an Enhanced DBS check, and applicants must disclose any convictions, cautions, reprimands, or final warnings in accordance with current guidelines. Are you ready to make your mark? This is your opportunity to join a forward-thinking team, shape the future of education, and leave a legacy of impact. Start your application today.
Skills Required
- Experience working in a high-volume, customer-focused environment
- Experience using computerised systems for data input and retrieval
- Excellent customer service and communication skills
- Strong working knowledge of Microsoft Office applications, including Word, Excel and PowerPoint
- Ability to work independently and as part of a team
- Flexible and proactive approach to work
- Commitment to equality, diversity and inclusion
- Enhanced DBS check
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The Company
What We Do
Hugh Baird College is an Ofsted Outstanding College and University Centre in Liverpool, Merseyside, offering a wide range of courses and training to over 5,000 students.
