If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions. They will learn how to navigate within our ACH processing software to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.
Essential Responsibilities:
30%: Work incoming files from the Federal Reserve Bank and internal departments.
30%: Prepare tickets and key manual returns of ACH debits/credits per member or Originating Depository Financial Institution requests.
20%: Process and respond to Member Access messages directly from members regarding ACH disputes.
20%: Assist branches and outside agencies/departments with ACH research.
Required Education & Experience (Knowledge, Skills, & Abilities):
- HS Diploma or GED
- Basic computer skills
- Attention to detail and accuracy is imperative
- Proficient written and verbal communication skill
- Ability to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings
- Willingness to engage in ongoing training and professional development
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Associate degree
- Excellent analytical and research skills
- 1 year of relevant experience
- Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).
Job Environment & Physical Requirements:
- Hybrid work flexibility permitted as determined by departmental, corporate and executive needs.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- High school diploma or GED
- Basic computer skills
- Attention to detail and accuracy
- Proficient written and verbal communication skills
- Ability to cooperate and collaborate with coworkers and leadership
- Professional interaction with members and coworkers in on-site and remote settings
- Willingness to engage in ongoing training and professional development
- Associate degree
- Excellent analytical and research skills
- One year of relevant experience
- Experience with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
