Essential Duties
- Report accounts receivable status in appropriate tracking systems (i.e. – Elite 3E and AR Click).
- Respond to client and attorney requests timely.
- Contact clients daily on aging accounts; keep attorney updated on payment status.
- Process payment and write-off transactions.
- Work with the Cash Application desk to insure the correct payment allocation. Check online banking systems for expected payments as required.
- Work with the Cash Application desk to process trust withdrawals.
- Manage client payment schedules when a payment program has been agreed, by following up with the client to ensure promised payments are received.
- Notify attorney of unallocated funds and follow up as appropriate for older unallocated funds.
- Update attorneys and Section Chairs on A/R over 45 days as applicable.
- Handle calls from clients with respect to questions concerning billing, collections, and payments.
- Provide clients with requested invoices / reports.
- Process refund requests.
- Provide ad-hoc reports to Clients, Attorneys, Section/Department Chairs, and management.
- Develop and/or maintain high level of functional job knowledge, including system operations.
- Work closely with the billing team to ensure client and attorney expectations are met to allow for timely payment.
- Ability to research/problem solve by using internal and external systems.
- Use of external vendor systems such as e-bill and payment sites.
Other Duties
- Attend General Accounting meetings.
- Perform other related duties as needed or assigned.
Qualifications
Knowledge/Experience
Three years of experience in law firm accounts receivable; five years or more preferred. Legal secretary, business to business accounts receivable experience or general accounting background will be strongly considered. The Accounts Receivable Coordinator should possess knowledge of basic accounting, record keeping, general office procedures and legal terminology. Experience working within a law firm or professional services environment preferred. A broad range of technical ability, with a demonstrated aptitude, excellent organizational skills and willingness to learn new software/applications is needed for this position.
Qualities
Incumbent must be self-motivated, highly organized, detail oriented, strong work ethic, good oral and written communications, timely in all respects, good with numbers, persistent / tenacious, ability to persuade others to do what is necessary in a respectful manner, ability to “think out of the box”, able to work with minimal supervision and must be able to work in a fast-paced environment.
Skills
The Accounts Receivable Coordinator must be proficient with Microsoft Office Applications and be detailed oriented. The Accounts Receivable Coordinator must have the personality and ability to interact with clients and Haynes Boone attorneys/employees. The Accounts Receivable Coordinator must have the ability to work both independently and as a member of a team. The ability to work with many different types of personalities at all levels of an organization is a must. This individual must have the ability to answer questions while maintaining confidentiality. A sense of “urgency” is of an utmost importance. Must be flexible and able to adapt to change quickly.
Education
High school diploma required; some college coursework preferred.
Physical Demands
Must be able to move around the office up to 5% of the time to make copies, fax, file, etc.; Remain stationary at least 95% of the time; This position operates computers and other office productivity machines (e.g., copier, printer, scanner, etc.) on a regular basis; Occasionally requires documents or files weighing up to 15 lbs. to be moved; This position must be able to view a computer screen at least 95% of the time.
Working Conditions
Hybrid Office Environment
At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.
Haynes and Boone is one of the largest law firms in Dallas, and it continues to grow. In 2023, Haynes and Boone moved its headquarters to a new 27-story office tower in the Harwood District of uptown Dallas. Lawyers in our Dallas office serve all the firm’s practice and industry areas – including corporate, litigation, banking/finance, insurance law, healthcare law, labor and employment, estate planning, real estate, bankruptcy, intellectual property, white collar crime, and antitrust. Our Dallas lawyers are widely recognized in their practice areas in publications such as The Best Lawyers in America directory (Woodward/White, Inc.) and the Chambers USA legal directory (Chambers & Partners). This office attracts high-energy, technically proficient people who enjoy working in a collegial environment. We are committed to having an inclusive workforce that reflects our communities, and we seek highly motivated lawyers and staff who value our culture of respect and teamwork.
Skills Required
- Three years of experience in law firm accounts receivable
- Five or more years of accounts receivable experience
- Knowledge of basic accounting, record keeping, general office procedures, and legal terminology
- Experience working within a law firm or professional services environment
- Proficiency with Microsoft Office applications
- High school diploma
- Some college coursework
- Strong organizational, communication, problem-solving, and client interaction skills
- Ability to work independently and as part of a team while maintaining confidentiality
Haynes and Boone, LLP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Haynes and Boone, LLP and has not been reviewed or approved by Haynes and Boone, LLP.
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Wellbeing & Lifestyle Benefits — The firm’s HB Well program provides access to counseling/coaching, mindfulness and resiliency resources, and fitness discounts, with onsite amenities supporting physical health. Feedback suggests these structured wellness offerings are accessible to employees and their families.
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Parental & Family Support — Caregiver navigation support and recognition as family‑friendly signal a supportive stance for parents and caregivers. Feedback suggests inclusion networks and flexible policies help employees manage family responsibilities.
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Career-Linked Recognition & Rewards — Inclusion & Engagement efforts can earn a special annual bonus, with credited hours counting toward billable thresholds. Feedback suggests pro bono and inclusion work receive tangible recognition alongside core performance.
Haynes and Boone, LLP Insights
What We Do
Haynes Boone, is an international corporate law firm with 19 offices, spanning Texas, New York, California, Charlotte, Chicago, Denver, Virginia, Washington, D.C., London, Mexico City and Shanghai, providing a full spectrum of legal services in energy, technology, financial services and private equity. With about 650 lawyers, Haynes Boone is ranked among the largest U.S.-based firms by The National Law Journal, The American Lawyer and The Lawyer. It was recognized in the BTI Consulting Group’s 2022 “A-Team” report, which identifies the law firms that in-house counsel commend for providing superior client service. The firm is also recognized as a leader in DEI initiatives. It achieved Mansfield Rule 5.0 certification in 2022 after completing a rigorous 12-month collaboration with Diversity Lab.
