Accounts Receivable

Job Purpose: The Accounts Receivable position is responsible for managing the company's accounts receivable processes to ensure accurate customer billing, timely cash application, effective collections, customer account maintenance, and compliance with company policies and internal controls. This role supports the financial health of the organization by maintaining accurate receivable records, monitoring customer payment activity, resolving account discrepancies, supporting credit and collection efforts, and assisting with month-end close, reporting, audits, and continuous process improvements. Through collaboration with customers and cross-functional teams, this position helps optimize cash flow, reduce financial risk, and maintain the integrity of the company's financial records.

ESSENTIAL JOB FUNCTIONS:

•    Manage all aspects of the accounts receivable function, including customer billing, invoicing, cash application, credit memo processing, deductions, charge-backs, collections activities, and issue resolution.
•    Maintain customer master data, credit information, payment terms, tax documentation, and account records within the ERP system while ensuring compliance with company policies and internal controls.
•    Process and reconcile customer payments, credit card activity, merchant transactions, customer accounts, and assigned general ledger accounts; research and resolve discrepancies, unapplied cash, deductions, and account variances.
•    Monitor accounts receivable aging, customer payment trends, credit exposure, and collection efforts; communicate with customers regarding payment status, disputes, account inquiries, and collection matters.
•    Investigate, analyze, and resolve customer account discrepancies, deductions, charge-backs, pricing differences, returns, freight claims, and other receivable-related issues through collaboration with internal departments and external customers.
•    Support customer credit activities, collection processes, and the administration of credit and collection policies, including monitoring customer payment behavior and assisting with credit reviews and recommendations.
•    Prepare and distribute customer statements, aging reports, receivable summaries, reconciliations, journal entries, and other financial reports while maintaining complete and auditable records.
•    Support month-end, quarter-end, and year-end close activities, financial reporting, bad debt analysis, audit requests, and other accounting projects as assigned.
•    Assist in the development, implementation, and continuous improvement of accounting procedures, ERP utilization, reporting processes, internal controls, and workflow efficiencies.
•    Build and maintain effective working relationships with customers, auditors, and internal stakeholders; provide cross-training and backup support within the accounting department and perform other duties as assigned by Finance leadership.
•    Provide support to team members as needed to ensure departmental objectives are met
•    Complete additional tasks and projects as assigned by Finance leadership
•    Complete assigned tasks and required paperwork accurately and on time
•    Ensure regular and timely attendance to maintain workflow continuity
•    Maintain a clean and organized work area
•    Adhere to all company policies and procedures
 

To perform this job successfully, you must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education   4 Year Degree or equivalent professional qualifications and experience
Required Experience & Skills
•    5 years of progressive accounting experience with significant responsibility for accounts receivable, customer billing, cash application, collections, reconciliations, month-end close activities, and general accounting functions.
•    Strong knowledge of accounting principles, accrual accounting, internal controls, revenue recognition concepts, and accounts receivable processes, with the ability to accurately process and reconcile high-volume financial transactions.
•    Demonstrated analytical and problem-solving skills with the ability to identify discrepancies, improve processes, enhance reporting, strengthen internal controls, and optimize ERP and accounts receivable workflows.
•    Excellent communication, organizational, and interpersonal skills with the ability to effectively collaborate with customers, management, auditors, and cross-functional teams while managing multiple priorities and deadlines.
•    High level of accuracy, professionalism, integrity, confidentiality, and accountability when handling financial information, customer accounts, and sensitive business data.
•    Proficiency in spoken and written English.
•    Proficiency with standard business technology, including email systems, phone systems, document management platforms, scanning tools, and shared electronic files.
Preferred Experience & Skills
•    Experience using Epicor Kinetic or a comparable ERP/accounting system.
•    Experience with customer credit review, collections, cash application, deductions, charge-backs, credit memo processing, and credit card reconciliations.
•    Experience maintaining customer master data and supporting customer account controls, compliance requirements, and documentation standards.
•    Experience with multistate sales and use tax requirements, exemption certificate management, and related customer tax documentation.
•    Experience supporting internal and external audits, financial reporting, account reconciliations, and process improvement initiatives.
•    Experience in manufacturing, distribution, firearms, sporting goods, or other highly regulated industries.
•    Intermediate to advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP functions, data analysis, reconciliations, and reporting.

Supervisory Responsibilities   No

Travel Requirements   Up to 5%

Additional Eligibility Requirements

•    Must be at least 18 years old
•    Ability to legally possess firearms under applicable laws
•    Must know basic firearms safety
•    Ability to pass a criminal background test and drug test
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

The following are the physical requirements of this position, which all workers filling the position must be able to do or withstand each day:
Workload: Perform Light work: Exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Vision: Maintain close visual acuity for computer work, data analysis, reading, and color recognition.

Mobility: Stooping, kneeling, crouching, reaching, standing for extended periods, walking long distances, pushing, pulling, and lifting as needed.

Dexterity: Perform tasks requiring fingering, grasping, feeling, and repetitive hand or wrist motions.

Communication: Speak clearly, follow and deliver detailed verbal instructions, and hear accurately (with or without correction).

Environment: Work in conditions that may include exposure to fumes, odors, dusts, mists, or gases.