DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world. We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries.
It’s a difference you’ve likely felt without even knowing it. From the food on your plate to the gas in your car to the last flight you took, chances are a DTN customer made it possible. And that’s just for starters. That’s why we say, “When our customers prosper, we all win.”
Job Description:
• Receives and responds to billing-related inquiries from customers via phone, email, and chat.
• Initiates outbound communications via phone, letters, and email, to collect outstanding receivables.
• Uses office-automated systems to evaluate customer accounts, update information, and document interactions.
• Effectively collaborates with internal teams to resolve questions and concerns requiring considerable judgment and initative.
• Delivers clear and professional verbal and written communications.
Why DTN?
OUR VISION: To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.
OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.
OUR VALUES: Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented
We have great benefits at DTN – apply today to find out more!
At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!
** DTN is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
DTN Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DTN and has not been reviewed or approved by DTN.
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Retirement Support — A 401(k) with company matching is consistently referenced, bolstering long‑term savings. This provides a clear anchor in the total rewards package.
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Leave & Time Off Breadth — Unlimited PTO and generous elements—such as paid volunteer time, multiple holidays, and paid parental leave—are highlighted. These features indicate breadth that supports work‑life balance.
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Healthcare Strength — Medical, dental, and vision coverage appear alongside life and disability insurance, EAP, and FSA options. Descriptions of the insurance as good or affordable reinforce the strength of core health benefits.
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What We Do
As a data, analytics and technology company, DTN delivers operational intelligence to organizations with complex supply chains around the world. We are committed to breaking through the noise and providing operationally-critical, actionable intelligence customers can depend on to drive confident decision-making. We have earned our customers’ trust by delivering real-time insights that ensure decisions can be made quickly and confidently. Together with our customers, we uncover new insights and create solutions that improve entire industries. And, we do so while maintaining our independence to ensure our customers can make the right decision for their bottom line, their customers and their employees.
