We believe that great healthcare is an essential safeguard of human dignity.
At Laborie, we know the work we do matters – it’s what fuels our motivation and contributes to our success. If you’re ready to make a positive impact in the lives of patients across the globe, we’d like to meet you.
We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We’re not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion.
Who We’re Looking For:
About the Role:
- Monitor and manage customer accounts to ensure timely collections and resolve overdue balances.
- Communicate with customers via phone and email to resolve collection issues professionally and efficiently.
- Facilitate payment arrangements and negotiate terms as needed.
- Investigate and resolve billing discrepancies, disputes, and deductions in a timely manner.
- Collaborate with internal teams, including sales and finance, to address customer account concerns.
Minimum Qualifications:
- Bachelor's degree in Accounting, Finance, Business Administration, or equivalent combination of education and experience.
- 3-5 years of accounts receivable, credit, collections, or related finance experience.
- Experience managing customer portfolios and resolving complex collection issues.
- Proficiency with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or equivalent.
Preferred Qualifications:
- CCE designation (Certified Credit Executive)
- This is an hourly support level role in a collaborative, team-oriented environment.
- Hybrid role - one day per week is required on-site, with four days available for remote work. Looking for local applicants only.
- Ideal work schedule is 9:00 AM to 6:00 PM, with flexibility to support West Coast hours.
Why Laborie:
Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries.
- Paid time off and paid volunteer time
- Medical, Dental, Vision and Flexible Spending Account
- Health Savings Account with Company Funded Contributions
- 401k Retirement Plan with Company Match
- Parental Leave and Adoption Services
- Health and Wellness Programs and Events
Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.
Skills Required
- Bachelor's degree in Accounting, Finance, Business Administration, or equivalent education and experience
- 3-5 years of accounts receivable, credit, collections, or related finance experience
- Experience managing customer portfolios and resolving complex collection issues
- Proficiency with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or equivalent
- CCE designation Certified Credit Executive
What We Do
Laborie develops innovative medical technologies – including diagnostic equipment and consumable supplies – in the Urology, Gastroenterology, Gynecology, Obstetrics and Neonatology fields. We take great pride in supporting doctors, nurses, hospitals, clinics, academic institutions and patients with treatment and diagnostic innovations. LABORIE is comprised of a variety of powerful brands – cultivated over more than 50 years of providing innovative products and services to our customers. Our story is one of continuous profitable growth, driven both organically and inorganically through mergers and acquisitions. We are privately owned by Patricia Industries and a part of the Investor AB network. Our owners take a long-term investment approach and create value for people and society by building strong and sustainable businesses. We know the work we do at LABORIE matters – we’re making a positive impact in the lives of patients across the globe. This is what fuels our motivation each day.
