Accounts Receivable Specialist

Posted 5 Days Ago
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Hooksett, NH, USA
In-Office
Mid level
Marketing Tech • Professional Services
The Role
Prepare and process client invoices, record payments, reconcile customer accounts, monitor aging balances, and conduct collections. Resolve billing discrepancies, process refunds, maintain accounting records, and assist with fixed assets, month-end and year-end activities, audits, and internal controls. The role also provides occasional receptionist coverage and requires accurate, confidential handling of financial information.
Summary Generated by Built In

Description


Accounts Receivable Specialist

Polaris Direct | Hooksett, NH
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. | On-site
Compensation: Hourly, based on relevant experience, demonstrated skills, and qualifications.

Put your accounting experience and problem-solving skills to work at Polaris Direct. We’re seeking an Accounts Receivable Specialist to take ownership of client billing, payment processing, account reconciliation, and collections.

Working directly with the Controller and departments throughout the Company, you’ll help keep customer accounts accurate, resolve billing questions, and support daily accounting operations.

Benefits

We offer the following benefits, subject to eligibility and plan terms:

  • Medical, dental, and vision coverage
  • Paid time off and paid holidays 
  • Short-term and long-term disability insurance
  • Life insurance
  • 401(k) retirement plan with a discretionary employer match
What You’ll Do
  • Prepare accurate and timely client invoices by reviewing completed jobs, job tickets, and supporting documentation.
  • Coordinate with internal departments to confirm billing details and resolve questions.
  • Record and apply customer payments and reconcile invoices and customer accounts.
  • Monitor accounts receivable aging and follow up professionally on outstanding and past-due balances.
  • Research and resolve billing discrepancies, invoice disputes, and payment issues.
  • Process customer refunds and reconcile postage fund liabilities.
  • Assist with fixed-asset records, month-end and year-end activities, and audit preparation.
  • Maintain organized, confidential accounting records in accordance with Company procedures and internal controls.
  • Provide receptionist coverage during designated breaks, lunch periods, and other coverage needs.
What You’ll Bring
  • Three to five years of experience in accounting, accounts receivable, billing, bookkeeping, collections, or a related finance role.
  • An associate degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
  • Working knowledge of accounting principles, billing, accounts receivable, and account reconciliation.
  • Experience with accounting software and Microsoft Office, including Excel.
  • Strong attention to detail, analytical skills, and a commitment to accuracy.
  • The ability to prioritize tasks and meet deadlines.
  • Clear, professional communication skills and the ability to remain courteous and appropriately firm when addressing overdue balances.
  • Discretion when handling confidential financial, customer, employee, and Company information.
About Polaris Direct

Founded in 2003 as a woman-owned company, Polaris Direct is a nationally acclaimed direct marketing services and printing company specializing in high-volume, personalized campaigns for Fortune 500 companies and agencies.

This position offers regular collaboration with multiple departments in a professional office environment. Employees complete required training in information security, workplace safety, and other applicable compliance topics.

Polaris Direct is an equal opportunity employer.

Skills Required

  • Three to five years of experience in accounting, accounts receivable, billing, bookkeeping, collections, or a related finance role.
  • Associate degree in Accounting, Finance, Business Administration, or a related field, or equivalent education and relevant experience.
  • Working knowledge of accounting principles, billing, accounts receivable, and account reconciliation.
  • Experience with accounting software and Microsoft Office, including Excel.
  • Strong attention to detail and analytical skills.
  • Ability to prioritize tasks and meet deadlines.
  • Clear, professional communication skills and ability to address overdue balances courteously and firmly.
  • Discretion when handling confidential financial, customer, employee, and company information.
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The Company
HQ: Hooksett, NH
56 Employees
Year Founded: 2003

What We Do

Polaris Direct is a nationally acclaimed, full-service lettershop and printing company that provides direct-marketing services to help Fortune 500 companies increase customer impact and reduce costs. Its capabilities span high-volume direct-mail processing, personalized printing and mailing, multichannel campaign strategy, and postal optimization. The company combines industry expertise, patented technology, creative techniques, and consultative client service to help customers improve campaign efficiency and return on investment.

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