Accounts Receivable Specialist

• Time savings through automation
• Error reduction through automated systems
• Increased quality care through advanced algorithms and workflows

Responsibilities include:

Support billing operations by preparing and following up on invoices for new and recurring customers
Maintain accurate customer and billing records across the CRM and accounting system; investigate and resolve discrepancies between systems
Provide excellent customer service and assistance when interacting with customers
Provide W-9s, statements and other documentation to customers as needed
Support sales tax compliance by gathering and reconciling transaction data, maintaining exemption documentation, and assisting with filings.
Collaborate with internal departments to address billing issues and other invoice related inquiries
Support and maintain the Company’s cash application process
Assist with researching sales tax requirements by state and local jurisdiction, documenting findings, and escalating questions for review

Required Experience:

Entry-level experience in billing, accounts receivable, accounting, or finance operations; relevant internships, coursework, or equivalent experience will be considered
Basic understanding of invoices, payment terms, accounts receivable, and account reconciliations.
Working knowledge of Excel or Google Sheets, including sorting, filtering, and using formulas to organize and check data
Strong attention to detail and comfort working with numerical information
Able to investigate discrepancies, identify possible causes, and follow through on resolving them.
Clear, professional written and verbal communication skills, including when responding to customer questions.
Organized and dependable, with the ability to manage recurring tasks and meet deadlines
Curious about business software and able to learn new systems and processes quickly

Preferred Experience:

Experience with SaaS billing, recurring invoices, or business-to-business customers.
Experience with an ERP or accounting system, CRM software, or sales tax software, such as NetSuite or Salesforce.
Exposure to sales tax support, tax exemption certificates, or researching tax requirements by jurisdiction.
Advanced Excel or Google Sheets skills.
Accounting, finance, business, or information systems coursework or degree.
Experience with multi-currency billing or international customers

Benefits & Perks — What Makes Us RAD

We care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. 

For US teammates (via TriNet):

Health & Wellness

• Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected.
• Health coverage starting on day one
• Short-term and long-term disability and supplementary life insurance

Financial & Professional Growth

• 401(k) with employer match vested immediately
• Annual reimbursement for professional memberships
• Conference attendance and continued learning opportunities

Work-Life Balance & Perks

• Self-managed PTO and 10 paid holidays
• Monthly internet stipend
• Company-issued laptop and one-time home office setup stipend
• Fully remote work environment with virtual events and yearly retreats, because we like to have fun while doing work that matters

For global teammates (via Deel):

At Radformation, we want every team member to feel supported, no matter where they live. For teammates outside the US, we provide benefits that align with local laws and standards, working with our Employer of Record (EOR) partners to ensure fairness and equity. This means your benefits package will be locally compliant, competitive, and designed to support your health, financial security, and work-life balance.

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees. 

Radformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact [email protected].

At Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy.