Accounts Receivable Manager

Posted 2 Days Ago
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Springville, UT, USA
In-Office
Mid level
Professional Services
The Role
Manage accounts receivable processes, including generating and distributing invoices for royalties and franchise fees, processing and applying payments, maintaining accurate customer accounts, and resolving billing inquiries and disputes. Collaborate with internal departments and customers to address outstanding issues, update payment methods, and ensure timely, accurate transaction recording while managing AR activities independently.
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Description

Company Summary:

Five Star Franchising, headquartered in Springville, Utah, is among the nation’s fastest-growing franchise portfolio companies.. What began in 2005 with the launch of Five Star Painting has expanded into a thriving organization of seven brands and 1,500+ franchise locations across the U.S. and Canada. With a focus on strategic growth, we are rapidly acquiring new franchise brands to expand our reach. What sets Five Star Franchising apart is our commitment to empowering franchise partners. We provide the tools, resources, and support needed to unlock their full entrepreneurial potential and build strong, successful businesses—all guided by our DRIVE values: Driven, Real, Innovative, Vital, and Enthusiastic.


Job Description:

We are seeking a dedicated and detail-oriented Accounts Receivable Manager to join our accounting team. The ideal candidate will be responsible for assisting in the accuracy of accounts receivable invoicing, transactions, collections, and collaborating with internal and external stakeholders to resolve outstanding issues. 

Key Responsibilities:

Invoice Generation and Distribution:

  • Generate accurate and timely customer invoices for royalties, franchise fees, and other revenue items.
  • Provide invoices and statements to customers upon request.
  • Ensure invoices are properly documented, coded, and distributed to customers through appropriate channels.
  • Initiate timely and professional communication with customers regarding questions.
  • Collaborate with customers to address billing inquiries, resolve disputes, and facilitate prompt resolution of issues.
  • Manage overall AR processes with excellent problem solving and managerial skills. 

Payment Processing:

  • Record and apply incoming payments accurately to customer accounts.
  • Coordinate with internal departments to ensure payments are appropriately allocated and recorded.
  • Update payment methods as needed.

Qualifications and Skills:

  • Minimum 3 years of accounting experience.
  • Proven experience in accounts receivable, credit, or related finance roles.
  • Strong understanding of GAAP and financial regulations.
  • Excellent communication and interpersonal skills for effective customer interactions.
  • Detail-oriented with exceptional organizational and problem-solving abilities.
  • Excellent organizational and time management skills to be able to work independently, meet deadlines, and manage multiple tasks simultaneously.
  • Proficiency in using accounting software and Microsoft Office Suite (particularly Excel).

Why Join Us? 

We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include:

  • Medical, Dental, and Vision Insurance
  • Long-Term and Short-Term Disability Insurance
  • Supplemental Life Insurance
  • 401(k)
  • Generous Paid Time Off

Equal Opportunity Employer

Five Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.

Skills Required

  • Minimum 3 years of accounting experience
  • Experience in accounts receivable, credit, or related finance roles
  • Understanding of GAAP and financial regulations
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organizational and problem-solving abilities
  • Strong time management skills and ability to work independently, meet deadlines, and manage multiple tasks
  • Proficiency with accounting software and Microsoft Office Suite, particularly Excel
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The Company
79 Employees
Year Founded: 2009

What We Do

Five Star Franchising is a platform that develops and supports a portfolio of home-service and specialty franchise brands. Its opportunities span services such as crime-scene cleanup, pest control, home remodeling, window treatments, yard celebrations, and contents restoration. The company helps franchise owners build and grow their businesses through training, operational systems, marketing, technology, lead-management tools, and a shared support network.

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