Who We Are:
Steve Madden is a global fashion company known for its innovative, trend-driven footwear, accessories, and apparel. Founded in 1990 in Queens, New York, the company has grown from a footwear startup into a globally recognized fashion organization with a portfolio of leading brands, including Steve Madden, Kurt Geiger London, Dolce Vita, Betsey Johnson, Carvela, Blondo, and ATM.
With a presence in more than 80 countries, Steve Madden operates across wholesale, retail, e-commerce, licensing, and private label businesses. The company is driven by creativity, individuality, and a fast-paced entrepreneurial spirit, bringing fashion-forward products to consumers around the world
General Summary
The Accounts Receivable Associate is responsible for the collection of the open AR and researching chargebacks daily. This position supports the Wholesale business. This position is based in our LIC office and requires working on-site.
Key Responsibilities
Assist in month closing by ensuring all appropriate information is entered into computer, and reviewing and updating current aging report for discrepancies and finance charges
Research and respond to all accounts receivable inquiries in a prompt manner;
Review/ verify payment deduction
Understanding research on Chargebacks
Process credit memo
Research credit applications, when appropriate, notify customers of approval/disapproval status; document pertinent credit information in accordance with company procedures;
Daily research of unapplied & unidentified payments
Respond to customer inquiries
Work with inter-departments to obtain necessary documents for CB's
Assist Department Manager/ Director on special projects
Monthly/ Quarterly Reporting on past dues invoices & CB's
Able to manage multiple projects and deadlines with support and resources as needed
Perform other duties and special projects as assigned
Required Qualifications
HS Diploma or equivalent experience
College Degree in Accounting is a plus
Minimum of 2 years Accounts Receivable experience
Prior Wholesale experience
1-2 years collection / charge back experience
AS400 experience is a plus
Proficient in Microsoft Office Suite
Excellent interpersonal, problem-solving, and organizational skills.
The expected base salary for this position ranges from $24.00 - $26.45/hr. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Skills Required
- High school diploma or equivalent experience
- Minimum of 2 years of accounts receivable experience
- Prior wholesale experience
- 1–2 years of collection or chargeback experience
- Proficiency in Microsoft Office Suite
- Excellent interpersonal, problem-solving, and organizational skills
- College degree in Accounting
- AS400 experience
Steve Madden Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Steve Madden and has not been reviewed or approved by Steve Madden.
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Healthcare Strength — Benefits include medical, dental, and vision coverage plus FSAs, an EAP, and wellness initiatives such as health fairs, flu shots, and Wellness Wednesdays. Feedback suggests these offerings are robust for eligible full-time employees.
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Retirement Support — A 401(k) plan with company matching contributions is available. This provides structured support for long-term savings.
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Wellbeing & Lifestyle Benefits — Employee merchandise discounts and extras like seasonal free shoes and third-party discount programs are emphasized. These lifestyle perks add tangible non-cash value to the total rewards package.
Steve Madden Insights
What We Do
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion. In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories. With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
