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The Role
Processes HOA transition and development accounts receivable activities, including association and homeowner setup, ledger imports, escrow closings, developer billing, payment records, adjustments, and discrepancy resolution. Communicates with banks, homeowners, escrow companies, and internal teams while maintaining accurate documentation, meeting processing timelines, supporting month-end close, and providing customer service.
Summary Generated by Built In
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management seeks a Accounts Receivable Associate - HOA Transition & Development for our corporate office located in Irvine, CA.
Job Summary
The Accounts Receivable (AR) Associate – HOA Transition & Development is responsible for processing and maintaining all HOA Transition & Development items within the Accounts Receivable Department. This role ensures timely, accurate, and efficient onboarding of new associations, units, and homeowners and related transactions while maintaining strong attention to detail and effective communication with internal and external partners.
Schedule: Hybrid position based out of the Irvine corporate office. Hybrid schedule based on business needs. Training period will be 100% in office.
Compensation: $25 to $29 per hour DOE
What You’ll Do (Job Duties)
- Set up new associations in accounting platform, including operating account bank codes, owner listing, recurring charges, and balance forwards
- Deliver HOA transition, balance forwards, and homeowner setups in alignment with established timelines, maintaining an 85%+ on-time, first-pass accuracy rate and minimizing downstream corrections
- Execute external ledger reviews and imports into CINC with accurate validation of balances, mappings, and opening positions to minimize post-import corrections and cleanup
- Process escrow closings and ownership changes within required processing windows, coordinating with escrow, banking, and internal partners to prevent delays and escalations tied to incomplete or inaccurate information
- Process all new phase closings and related setup in accounting platform
- Act as point of contact for escrow closing documents and other escrow needs
- Prepare and support developer billing activity in accordance with established schedules, ensuring billing is issued correctly the first time and discrepancies are identified and addressed prior to issuance.
- Process escrow checks and maintain accurate payment records
- Enter miscellaneous charges, adjustments, and credits into accounting system
- Research and resolve misapplied payments in a timely manner
- Maintain clear, up-to-date documentation and visibility on in-progress transition and development work, proactively identifying risks or timing issues before deadlines are impacted
- Communicate with banks, homeowners, and escrow companies to resolve check research items, including returned or misapplied payments
- Collaborate with the Accounts Receivable team and other accounting staff to support month-end closing activities
- Provide excellent internal and external customer service, responding to inquiries regarding payments and account balances
- Other duties as assigned
Who You Are (Skills/Experience)
- College degree in accounting or related field strongly preferred, or 5+ years of related experience.
- 2+ years of accounting, accounts receivable, or cash posting experience preferred
- Strong attention to detail with a high degree of accuracy in data entry and record-keeping
- Ability to research and resolve discrepancies independently
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Skilled in Microsoft Office (Excel, Outlook, Word), Adobe Acrobat, and accounting systems. Experience with CINC is a plus
- Strong Excel proficiency preferred
- Excellent written and verbal communication skills
- Demonstrated ability to work collaboratively in a team environment
- Power BI experience preferred
- Must be able to successfully pass a pre-employment background check and drug screening.
Why Join Action
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
We offer our Team Members the following:
Comprehensive benefits package for qualifying employees.
On-going hospitality and property management training.
Opportunities for career growth and advancement.
Values driven company culture that encourages team work and excellence.
Why You’ll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-SW1
Skills Required
- College degree in accounting or a related field
- 5+ years of related experience as an alternative to a college degree
- 2+ years of accounting, accounts receivable, or cash posting experience
- Strong attention to detail and accuracy in data entry and record-keeping
- Ability to independently research and resolve discrepancies
- Strong organizational skills and ability to manage multiple tasks and deadlines
- Microsoft Office, Adobe Acrobat, and accounting systems proficiency
- Strong Excel proficiency
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment
- Power BI experience
- Successful completion of a pre-employment background check and drug screening
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The Company
What We Do
Action Property Management is a privately-owned HOA management company that provides comprehensive services including financial reporting, maintenance coordination, vendor management, and board support. They focus on helping communities thrive through professional management, leveraging proprietary technology like SnapHOA to enhance resident experiences and operational efficiency across residential developments in California and Texas.
