SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.
The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.
Accounts Receivable (AR) & Resolutions Analyst
Location: Midrand, South Africa
Overview:
You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey. The whole of the SSC is around 230 people across 3 different functions - Finance, Credit & Collections and Supply Chain. We support over 20 countries and speak around 40 different languages. The multiple teams support our commercial businesses across the EMEA region with their Collections, Resolutions, Cash Allocation and Pricing requirements
About the role
This role works within the Customer Financial Services department (Credit Control) to improve SCJ's financial performance by managing collections and credit management operations, reducing open deductions, speeding up validation of claims and ensuring accurate allocation of invoices to correct accrual; all in line with departmental KPIs targets.
Responsibilities:
- Develop, maintain and improve relationships with internal and external customers to ensure timely cash receipt, allocation and query resolution
- Manage the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker and processed in a timely manner
- Conduct thorough investigation of price and logistics claims
- Manage the creation of long-term agreements, avoiding non-approved expenditure
- Monthly reconciliation of the subsystem (TSM) to SAP GL accounts and month end reporting
Experience you’ll bring:
- Good experience in an accounting environment or accounts receivable
- Previous experience in Business to Business claims within a service center or a back-office environment.
- Strong Excel skills with good analytical and numerical skills
Behaviors you’ll need:
- Good attention to detail and be process improvement orientated (Lean mindset)
- Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment
- Strong team player with strong Proactivity and Personal Ownership
What’s in it for you?
- Competitive pay incl Profit Share
- Subsidized product allowance
- Excellent Medical Aid and Provident Fund company contribution
This position is not available for relocation assistance and candidate must be eligible to work in the country of application
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
Skills Required
- Experience in an accounting environment or accounts receivable
- Previous experience handling business-to-business claims in a service center or back-office environment
- Strong Microsoft Excel skills
- Strong analytical and numerical skills
- Good attention to detail and process improvement orientation
- Excellent communication and interpersonal skills
- Eligibility to work in South Africa
SC Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SC Johnson and has not been reviewed or approved by SC Johnson.
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Strong & Reliable Incentives — Pay is frequently framed as fair or good when bonuses and profit sharing are included, suggesting meaningful upside beyond base salary. The total rewards approach is positioned as benchmarking to market standards and rewarding performance through variable compensation elements.
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Retirement Support — Retirement offerings are repeatedly described as a strength, including 401(k) matching and, in some cases, additional retirement contributions. These programs appear to materially improve perceived total compensation for long-tenure employees and those prioritizing savings benefits.
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Parental & Family Support — Family-oriented benefits stand out, with parental leave, childcare support in certain locations, and recognition for working-parent support programs. This breadth is presented as a distinctive part of the package compared with more narrowly focused benefits offerings.
SC Johnson Insights
What We Do
We’re SC Johnson, a family company at work for a better world™. We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products. SC Johnson’s high-quality products and iconic brands include OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s® Clean Day, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more, and are in homes, schools and businesses in virtually every country worldwide. We’re a fifth-generation, family-owned and led company with 13,000 employees and operations in 70 countries. Founded in 1886 and headquartered in Racine, Wisconsin, we believe that a more sustainable, healthier and transparent world that inspires people and creates opportunities isn't just possible – it's our responsibility. SC Johnson includes both SC Johnson Professional, providing solutions to healthcare, industrial and institutional markets, and SC Johnson Lifestyle Brands, a growing house of like-minded brands working together for bold, transformative growth. Learn more about SC Johnson on our LinkedIn “Life” tab, at https://scjohnson.com or https://jobs.scjohnson.com.








