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Job Description
About Us
At On Call International, we are a dedicated team of travel assistance experts committed to providing peace of mind and unparalleled support to travelers worldwide. With over two decades of experience, our mission is to ensure the safety, security, and well-being of individuals and organizations by delivering 24/7 emergency medical, security, and travel assistance services. Our highly skilled professionals work tirelessly to navigate complex situations, offering customized solutions that range from medical evacuations to crisis response. Joining On Call International means becoming part of a compassionate, innovative, and globally-minded team that thrives on making a meaningful difference in people’s lives, no matter where their journeys take them.
Position Summary
We are looking for an Accounts Receivable Associate to join our collaborative team at On Call International. This is a hybrid position – with 4 days in our Salem, NH office and 1 day remote.
Within the first 30 days, you will gain an understanding of the department procedures, systems (PeopleSoft), and corporate policies, and how the Accounting department operates within the On Call structure through training and interactions with the accounting team.
Within the first 60 days, you will be:
- Maintaining an up-to-date accounts receivable system with primary focus on client invoicing and cash application.
- Applying daily cash receipts in the accounting system.
- Tracking down support for unidentified cash receipts.
- Following up on short paid or overpaid items, deposit checks received, assist with processing refunds of overpayments, and return premiums.
- Process monthly statements for distribution to clients.
Within the first 90 days, you will be working independently, meeting deadlines, and demonstrating the ability to meet challenges related to job responsibilities. Overtime hours may be required to fulfill job responsibilities, especially at quarter and year ends.
What you bring
- An associate’s degree in Accounting, Finance, related field, or the equivalent education and/or experience
- Up to two years of relevant and progressive office/clerical experience
- Office work experience is required
- Excellent analytical and critical thinking skills
- Incredible attention to detail and organizational skills
- Proficiency in Office 365
- Strong written and verbal communication skills
Why Work with Us?
- Competitive salary and comprehensive benefit package
- Strong learning culture with ongoing development opportunities
- Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
- 401(k) plan with 6% company match
- 20 days of PTO, two floating holidays, and volunteer time off
- Paid parental leave
- Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
- Student loan matching program
- Employee discount program
- An opportunity to do meaningful work and love what you do
Tokio Marine HCC offers a competitive salary and a generous employee benefits package including among other benefits, subsidized medical, prescription, dental, vision and basic life and disability insurance, 401(k) plan with Company matching contributions, paid parental leave, paid time off and/or paid sick leave, and educational/loan assistance.
TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Skills Required
- Associate's degree in Accounting, Finance, related field, or equivalent education/experience
- Up to two years of relevant and progressive office/clerical or accounting experience
- Office work experience
- Proficiency in Office 365
- Experience with PeopleSoft
- Experience with accounts receivable tasks: invoicing, cash application, reconciliations, and refunds
- Excellent analytical and critical thinking skills
- Strong attention to detail and organizational skills
- Strong written and verbal communication skills
Tokio Marine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.
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Healthcare Strength — Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
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Retirement Support — A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
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Wellbeing & Lifestyle Benefits — Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.
Tokio Marine Insights
What We Do
Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.
