As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
At Ciena, the Accounts Receivable Billing Specialist plays an important role in ensuring accurate billing, invoicing, and accounts receivable operations across multiple regions. This position helps maintain compliance with customer, contractual, and local regulatory requirements while supporting timely revenue processes. The role contributes to operational accuracy through detailed invoice validation, reconciliation, and cross functional collaboration.
How you will make an impact:- Process daily customer invoicing using purchase orders, shipping reports, receivable reports, and contracts.
- Review customer contracts and validate invoices against billing and payment term requirements.
- Reconcile invoicing activity with shipment records to ensure billing accuracy.
- Investigate and resolve account discrepancies by coordinating with internal teams and customers.
- Coordinate with customers, sales teams, and local accounting firms to meet local invoicing requirements.
- Maintain accurate accounts receivable records and prepare receivables reporting activities.
- Develop and distribute documentation for new or updated accounts receivable processes.
- Education: BCom, BCom (H) OR Postgraduate qualification from a reputed college.
- Experience: 2+ years of relevant industry experience.
- Previous experience in accounts receivable analysis, reporting, billing, issue resolution, and cash collection for US, Canada, EMEA, CALA, and APAC regions.
- Application of Microsoft Excel in billing, reporting, and accounts receivable activities.
- Accounting knowledge and utilization of Oracle R12 and Microsoft Excel.
- Communication skills in verbal and written business environments.
- Ability to work in fast paced environments while managing multiple priorities.
- Exposure to complex billing structures.
- Experience in collections activities.
- Planning and organising skills.
- Decision making skills.
- Problem solving skills.
- Ability to work independently with initiative and organisational skills.
- Ability to build effective working relationships across all levels of an organization.
#LI-MP2
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- BCom, BCom (H), or a postgraduate qualification from a reputed college
- At least 2 years of relevant industry experience
- Experience with accounts receivable analysis, reporting, billing, issue resolution, and cash collection across US, Canada, EMEA, CALA, and APAC regions
- Experience using Microsoft Excel for billing, reporting, and accounts receivable activities
- Accounting knowledge and experience using Oracle R12 and Microsoft Excel
- Verbal and written business communication skills
- Ability to work in fast-paced environments while managing multiple priorities
- Exposure to complex billing structures
- Experience in collections activities
- Planning, organizing, decision-making, and problem-solving skills
- Ability to work independently with initiative and organizational skills
- Ability to build effective working relationships across all organizational levels
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
-
Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
-
Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
-
Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
Gallery
