Account Specialist

Posted Yesterday
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Hiring Remotely in WI, USA
Remote
Mid level
Insurance • Consulting
The Role
Supports client services by running claims system and data warehouse reports, assembling contracts and renewal documents, modifying corporate structures, preparing stewardship reports, and participating in client meetings. Provides additional departmental support while maintaining quality standards. Requires insurance or claims knowledge, strong communication, analytical, organizational, negotiation, and interpersonal skills, plus four years of related experience including one year as an adjuster.
Summary Generated by Built In

The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere.  Click here to learn more about EFI Global.  

PRIMARY PURPOSE: To support the Client Services discipline within the assigned office or region.


ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Runs claims management system/data warehouse queries, reports, and documents.

Assists with the assembly of contracts, renewal documents, and Client Service Instructions.

Completes corporate structure modifications.

Assists with the development of Stewardship reports.

Provides ancillary support based on client or departmental needs.

Participates in client meetings.


ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).


QUALIFICATIONS

Education & Licensing


Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.

Experience

Four (4) years of related experience or equivalent combination of education and experience required to include one (1) year of adjuster experience.


Skills & Knowledge

Basic knowledge of insurance, claims or business management

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies


WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking


The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
 
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace

Skills Required

  • Four years of related experience or equivalent combination of education and experience
  • One year of adjuster experience
  • Bachelor's degree from an accredited college or university in Risk Management, Business Administration, or Finance
  • Basic knowledge of insurance, claims, or business management
  • Excellent oral and written communication, including presentation skills
  • Microsoft Office proficiency and general computer literacy
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
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The Company
HQ: Memphis, TN
794 Employees
Year Founded: 1971

What We Do

Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, to becoming a recognized leader in engineering failure analysis, origin and cause investigations, environmental consulting, laboratory testing and specialty consulting. Each member of our multi-disciplinary team of more than 700 professional engineers, fire investigators, architects and scientists was selected for his or her technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. This expertise, coupled with the extensive coverage of more than 62 national offices plus offices in Canada, the United Kingdom and Brazil to provide global work abroad capability, has earned us a reputation for delivering timely responses that consistently meets our clients’ expectations — anytime, anywhere. EFI Global currently provides engineering services in the state of North Carolina by our partner firm, EFI Global of North Carolina, P.C. We also provide engineering services in the states of New York and New Jersey by our partner firm, EFI Global Engineering of New York, P.C. EFI Global is part of the Sedgwick family of companies, a global leader in the independent insurance claims industry.

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