About Shamrock Trading Corporation
Ryan Transportation is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.
Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!
Why You’ll Love Working Here
Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek.
At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:
- Training and Development: Ongoing training and professional development opportunities
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
- Salary: Individual compensation packages may reflect applicable experience, job-related skill, training and/or education
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Work-Life Balance: Competitive PTO and fully paid time off opportunities to volunteer within your community
About the Role
Shamrock and Ryan Transportation are seeking a detail-oriented and highly organized professional to join our team as an Account Resolution Specialist. In this role, you will play a key part in maintaining accurate account records, reconciling outstanding receivables, and ensuring timely resolution of billing and payment issues. This position is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in supporting the financial operations of the business
What You’ll Do
- Research open receivables on low and high volume accounts
- Work directly with customers via phone and email to help resolve past due invoices and invoice/credit issues
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Work internally with Account Managers to resolve customer issues and concerns
- Work directly with the Accounts Receivable team to resolve payment application issues, review unapplied funds and adjust differences.
- Support supervisors in escalated collection disputes
- Assist management with coaching and training of new and existing members of the team
- Answer incoming accounting phone calls
- Respond to general customer inquiries and requests.
- Generate account statements
- Manage and maintain numerous payment service portals
- Keeping accurate records and reporting on collection activity
What You’ll Bring
- Two to three years of experience in an administrative, billing or collections environment
- Proficient general knowledge of accounting principles and accounts receivable
- Proficient in Microsoft Office Products, especially Excel.
- High energy and ability to multi-task
- Ability to work in a high volume, fast-paced environment.
- Ability to effectively prioritize tasks and to manage time effectively
- Problem solver with the ability to identify and create solutions
- Requires ability to effectively interact and communicate with all levels of employees, managers, and customers through verbal and written communication.
- Leadership or management experience preferred
Apply Today!
We’re so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.
#LI-HD1 #LI-Onsite #ryantransportation
Having trouble submitting your application? Contact us at [email protected] for support.
Skills Required
- Two to three years of experience in an administrative, billing, or collections environment
- General knowledge of accounting principles and accounts receivable
- Proficiency with Microsoft Office products, especially Excel
- Ability to multitask in a high-volume, fast-paced environment
- Ability to prioritize tasks and manage time effectively
- Problem-solving ability and capacity to create solutions
- Effective verbal and written communication with employees, managers, and customers
- Leadership or management experience
Shamrock Trading Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shamrock Trading Corporation and has not been reviewed or approved by Shamrock Trading Corporation.
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Affordable Benefits — Medical, dental, and vision premiums are fully paid for employees and eligible dependents, with spouse coverage available when no other employer plan exists. This structure meaningfully lowers the cost of coverage for families.
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Retirement Support — A 3% safe-harbor 401(k) contribution is provided regardless of employee deferral, with additional company contributions historically noted. This employer funding bolsters retirement savings even for newer hires.
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Equity Value & Accessibility — An Employee Stock Ownership Plan is company-funded after one year, enabling employees to build ownership value over time. Materials highlight ESOP contributions alongside the 401(k) program.
Shamrock Trading Corporation Insights
What We Do
Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Our brands include Ryan Transportation, RTS Financial, RTS International, RTS Carrier Services and ProTransport. Headquartered in Overland Park, KS with 9 offices across the U.S., Shamrock has been regularly named “Best Places to Work” by the Kansas City Business Journal
