The Account Owner is the primary point of contact with the customer and provides customer/technical support, planning and optimization for the account. The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM.
Key responsibilities:
- Meets with clients in person for negotiating rates and closing deals.
- Delivers all sales presentations to key accounts.
- Develops and implements strategic sales plans.
- Develops new account.
- Establishes and coordinates specialized rates (per commodity - if/when mandate has been assigned to him/her) for each office.
- Communicates with other offices in regard to specialized rates .
- Forecast and track key account metrics.
- Report on market activity (weekly).
- Benchmarking and intel gathering on customers and competition.
- Monitor and manage account’s business volume and revenue metrics within our company CRM system.
- Maintain and log sales activities in the CRM system.
- Generate periodic customer forecast figures.
- Respond to inquiries, by email or phone, from clients/vendors and other ZIM Offices.
- Act as a backup to team members.
Requirements:
- C.E.G.E.P. (or equivalent) diploma
- Three to five years related experience or equivalent combination of education and experience.
- Computer Literacy
Skills Required
- C.E.G.E.P. (or equivalent) diploma
- Three to five years related experience
- Computer Literacy
What We Do
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.
