Who We Are?
Bradken is equipping the resource sector to sustainably advance society.
As an Account Manager, you will be joining a global leader in the design, manufacture, and supply of wear products and services for mining equipment.
Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.
You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.
Role Summary:
As our Account Manager, you will be primarily at one of the largest Gold Mines in Mauritania, operating on 12 days On and 9 days Off rotation schedule. This is a highly remote, challenging, and rewarding position in the Sahara Desert, requiring a candidate who thrives on autonomy, Self-discipline, technical problem-solving and a challenging environment.
Key Responsibilities:
- Core Account Management: Administer our key account customer.
- Onsite Problem Resolution: Act as the primary technical point of contact for the customer, diagnosing equipment failures, resolving problems with GET, Buckets, and Undercarriage directly on-site, and driving technical solutions.
- Commercial & Planning: Achieve budgeted sales and gross margin targets, prepare accurate sales forecasting, manage costs, and handle contract management.
- Product Expertise: Drive aftermarket sales by demonstrating deep technical knowledge of Bradken's manufacturing and product line, coordinating technical insights with the customer.
- Reporting: Report to the in-country Regional Sales Manager, ensuring alignment on strategy and performance.
What You Bring to the Team
You possess the "Challenge, Customer, Communication" mindset and a proven ability to perform in demanding, remote environments.
Your Experience & Qualifications:
- +3 years of experience of commercial or technical experience (e.g., Account Manager, Technical Sales Engineer) specifically within Mining, Heavy Equipment, or Industrial Wear Parts sectors.
- Capability to understand technical issues related to GET, Buckets, or Undercarriage.
- Technical trade background or a tertiary qualification in Engineering (Mechanical/Mining).
- Ability to do Budgeting, Forecasting, and use CRM platforms (Salesforce proficiency preferred).
- Fluency in English is required, and Native or Advanced French (Français) is critical for effective day-to-day operations and stakeholder communication in Mauritania.
- Proven ability to adapt to a remote, rotational work schedule and manage the unique demands of a highly remote site in Northwest Africa.
This role is based in Mauritania, Only applicants residing in Mauritania to apply as this is not a FIFO position.
This isn't just a job; it's a strategic international appointment within the powerful structure of Hitachi Construction Machinery. We offer a challenging, long-term opportunity where your expertise directly impacts a key global mining operation. We value your unique technical skillset and reward your commitment to excellence on the frontline.
If you are a highly resilient, technically proficient Account Manager ready to take ownership of this important mining account, we encourage you to apply before May 5th 2026
Why join our team at Bradken?
- Safety first environment and mindset
- Competitive Total Reward Packages
- Global and local recognition programs
- Paid Parental Leave
- Learning and Development focus
- Education assistance
- EAP for you and your family
- Community Involvement program
Before commencing employment, you will be required to complete psychometric assessment, Microsoft skills assessment and a pre-employment medical including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES
Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance and business needs.
Skills Required
- 3+ years of commercial or technical experience in Mining, Heavy Equipment, or Industrial Wear Parts sectors
- Technical trade background or a tertiary qualification in Engineering (Mechanical/Mining)
- Ability to do Budgeting, Forecasting, and use CRM platforms (Salesforce proficiency preferred)
- Fluency in English and Native or Advanced French
What We Do
Bradken is a global manufacturer and supplier of differentiated consumable and capital products, specializing in innovative wear solutions, cast and fabricated iron and steel products for the mining, transport, general industrial, and contract manufacturing markets.
