What you will do. A glimpse in your role:
This is a field sales role where you’ll be responsible for managing and growing a portfolio of customers, achieving assigned sales targets, and delivering value through our digital solutions. Your mission will be to build and maintain strong, long-term relationships with customers and to ensure the customer engagement.
You’ll collaborate cross-functionally and work closely with retailers to strengthen partnerships, maximize Tax Free Shopping performance, and promote additional products from the Shift4 group portfolio.
Your key responsibilities include:
- Manage and develop an assigned customer portfolio
- Visit the accounts in line with the agreed activity plans and Global Blue’s strategy
- Improve accounts knowledge and expertise with our services
- Maximize Tax Free Shopping performance
- Identify new business opportunities
- Diligently implement the group strategies and sales tools
- Analyze business statistics and define action plans
- Support refund agent–related processes
- Accurately use the CRM to plan, record and report account specific activity
- Deliver the turnover and any other assigned sales targets
- Promote and sell additional Shift4 group products
What we are looking for:
We’re seeking a driven, proactive and customer-focused professional who is passionate about delivering exceptional service and value. You are strong team player but at the same time able to take own initiatives and responsibility from your own portfolio.
Key competencies & skills to empower your journey. You'll drive towards success if:
- Strong customer focus and relationship-management skills
- Self-motivated, target-driven mindset
- Strong communication, negotiation, and interpersonal skills
- Problem-solving and result-orientated attitude
- Ability to work independently
- Comfort working in an international environment
- Experience with CRM systems & MS Office tools
- Fluent in Latvian and English (written and spoken), Russian is an advantage
- Some experience and knowledge in Sales, Account Management and Retail
- Valid driving license and willingness to travel
Location and Eligibility:
📍 Riga, Latvia - Hybrid working model: 2 days in the office / 3 days remote
⚠️ Please note: Candidates must already be based in Latvia and hold a valid Latvian work permit.
Relocation support or visa sponsorship is not available for this role.
What we offer – Together, we go further:
- A culture of trust, collaboration, and autonomy
- Career growth through internal mobility and a multicultural environment
- Work-life balance supported by our Agile Working Model
- A strong commitment to sustainability and positive community impact
- Annual salary range 20 000 EUR – 24 000 EUR
At Global Blue, our 5 Ways of Working guide us: client satisfaction, collaboration, innovation, value creation, and continuous learning. Join us in shaping the future while delivering tangible results.
Feels like you? Explore further!
Let’s write the future together: apply now
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What We Do
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
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