Account Manager

Posted 13 Days Ago
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Burswood, Western Australia
In-Office
Senior level
Manufacturing
The Role
Drive regional sales and margin outcomes for mining customers focusing on Mill Liners and shutdown equipment inspections. Build and maintain customer relationships, identify growth opportunities, forecast performance, and coordinate with manufacturing and product teams to deliver solutions while promoting safety and quality.
Summary Generated by Built In

Who We Are?

Bradken is equipping the resource sector to sustainably advance society.
As an Account Manager, you will be joining a global leader in the design, manufacture, and supply of wear products and services for mining equipment.
Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.
You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.

Role Summary:

Reporting to the Regional Sales Manager, you will champion the growth of our Mining business with a strong focus on our Mill Liners product line and mine site shutdown equipment inspections. You will drive regional sales performance, strengthen customer relationships, and support the continued expansion of our offering across key mining operations. You’ll take ownership of sales and margin outcomes across your region, ensuring targets are achieved through effective planning, proactive customer engagement, and the identification of new business opportunities. You’ll bring a commercial mindset, strong communication skills, and the ability to build trust with both customers and internal stakeholders.

You’ll regularly visit customers to understand their needs, verify satisfaction, and uncover growth opportunities. You’ll analyse market data, monitor performance against budget, and provide accurate reporting and forecasting to support decision-making. You’ll also work closely with manufacturing, product development, and sales coordination teams to align stock levels, support technical discussions, and ensure seamless delivery of customer solutions.

You’ll manage major customer accounts, collaborate with other business units to unlock cross-functional opportunities, and play an active role in developing new market offerings through product and technical innovation. Your ability to influence, communicate across diverse teams, and maintain strong internal relationships will be essential.

You’ll role‑model safe work practices, report incidents promptly, and contribute to a culture of quality compliance through regular observations and continuous improvement.

Key technical Criteria:

· Minimum 5 years work-related experience in Mining or associated markets,

· A proven track record of sales support excellence, demonstrating that initiative is essential

· Professional experience in Customer Management

· Technical trade background or tertiary qualification in Business is desirable, with additional emphasis on sales management and/or marketing

· Salesforce accreditation preferred, but not essential

This role is based in Burswood.

Why join our team at Bradken?

· Safety first environment and mindset

· Flexible work options

· Competitive Total Reward Packages

· Global and local recognition programs

· Paid Parental Leave

· Learning and Development focus

· Education assistance

· EAP for you and your family

· Community Involvement Program

If you'd like to be a part of a team that's changing the game, please apply along with your resume and a brief covering letter highlighting why this should be your next role.

The closing date to apply for this role is 30th January, 2026. Everyone has a story...be part of ours! Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES Bradken is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance, and business needs.

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The Company
3,000 Employees
Year Founded: 1922

What We Do

Bradken is a global manufacturer and supplier of differentiated consumable and capital products, specializing in innovative wear solutions, cast and fabricated iron and steel products for the mining, transport, general industrial, and contract manufacturing markets.

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