Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
- Manage a dedicated book of commercial lines business across a variety of industries
- Build and maintain strong relationships with clients, producers, and carrier partners to ensure exceptional service and account retention.
- Gather underwriting information, prepare applications, obtain and compare quotes,market new and renewal business, process endorsements, and maintain accuratedocumentation.
- Review policies, coverages, and renewals to ensure client needs are met andexposures are appropriately addressed.
- Respond to client inquiries regarding coverage, billing, policy changes, certificates of insurance, and claims support.
- Coordinate with producers and carriers to negotiate coverage terms and secure competitive solutions for clients.
- Maintain knowledge of carrier appetite, coverage offerings, and industry trends.
- Ensure compliance with agency procedures and maintain accurate records withinagency management systems.
Qualifications:
- High School Diploma or GED required.
- Active Property & Casualty insurance license required.
- Minimum of 3-5 years of commercial lines account management experience preferred.
- Strong understanding of commercial insurance coverages including General Liability, Commercial Property, Business Auto, Umbrella, Workers' Compensation, and Professional Liability.
- Independent, self-motivated professional with the ability to thrive in a fast-paced environment.
- Experience with Vertafore products, including AMS360 and ImageRight, preferred.
- Strong written, verbal, and interpersonal communication skills.
- Excellent organizational skills with strong attention to detail and the ability to prioritize competing deadlines.
- Proficiency with Microsoft Office Suite.
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
Compensation:
- $90,000-$110,000/yr. depending on experience.
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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Skills Required
- High School Diploma or GED
- Active Property and Casualty insurance license
- 3-5 years of commercial lines account management experience
- Strong understanding of commercial insurance coverages, including General Liability, Commercial Property, Business Auto, Umbrella, Workers' Compensation, and Professional Liability
- Ability to work independently and thrive in a fast-paced environment
- Strong written, verbal, and interpersonal communication skills
- Excellent organizational skills, attention to detail, and ability to prioritize competing deadlines
- Experience with Vertafore products, including AMS360 and ImageRight
- Proficiency with Microsoft Office Suite
Hilb Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilb Group and has not been reviewed or approved by Hilb Group.
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Strong & Reliable Incentives — Base pay and commission compare favorably to nearby agencies or prior employers in certain markets and roles.
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Retirement Support — The 401(k) program is frequently praised, with the match described as good.
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Wellbeing & Lifestyle Benefits — Work-from-home flexibility consistently stands out as a top perk and is often highlighted as part of the overall package.
Hilb Group Insights
What We Do
Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client. Managing Risk Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs. About Hilb Group Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.
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