At CardFlight, every employee — whether building payment software or working directly with a client — shares one goal: making it effortless for small businesses to accept electronic payments. We are a remote-first team across more than 25 states, and we build SwipeSimple, the software small businesses rely on to get paid. Joining us means moving quickly, working closely with people across the company, and seeing your work show up directly in how simple payments feel for a business owner.
We are hiring an Account Manager for our Partnerships team. You will work alongside other Account Managers and the rest of the Sales team to grow our reseller channel — deepening existing partner relationships and building new ones. The strongest candidates bring a track record of guiding external partners toward the products and features that grow their business.
This is a full-time, exempt, location-neutral remote position, with opportunities to gather as a company and as a team throughout the year.
What You’ll Be Responsible For
Manage and develop strategies to increase revenue from existing and new clients through upselling and cross-selling
Identify, target, and secure new business opportunities to resell our product offering
Discover and sell to new Channel Partners interested in selling Swipe Simple
Solution selling- Understand customer pain points and present tailored software solutions that address their needs.
Own and manage project plans for clients for any new implementations or major product introductions
Address, resolve, and record any customer issues that arise pertaining to product usage, technical support, merchant onboarding & general account satisfaction
Travel for onsite client meetings, trade shows, and industry events as needed
Build and maintain senior management relationships within the key partners and customer relationships.
Maintain customer relationship management systems
Collaborate cross functionally to identify customer trends and feature requests
What You’ll Bring to the Table
5+ years account management in merchant acquiring and payments industry
Experience in developing and executing sales strategies to increase revenue from existing and new clients through upselling and cross-selling
Strong organizational skills, the ability to balance multiple deliverables and meet deadlines
Strong executive presence and exceptional oral and written communication skills to Sr Leadership and executives at Partner resellers
Ability to influence internal and external decision makers to get results
Experience communicating with external clients and internal teams to assure all commitments and deliverables at met
Ability to develop a high level of technical product understanding of our solutions
Who We Are
We are a leading payments technology company that empowers small businesses across the United States to accept payments seamlessly through our flagship product, SwipeSimple. We distribute our solutions primarily through a robust network of hundreds of merchant acquirers and independent sales organizations (ISOs), who in turn onboard thousands of merchants onto the SwipeSimple platform each month.
We are backed by private equity, including WestView Capital Partners, and are at an exciting inflection point in our growth journey. We have a strong foundation of profitable recurring revenue today, and are focused on scaling over the next three to four years through optimizing our core channel, accelerating our direct-to-merchant offering, expanding value-added services, and selectively entering new markets.
Why You’ll Love Being Part of the CardFlight Team
US location-neutral work environment
Home-office equipment stipend
Flexible paid time off
Employee Engagement (Lunch & Learns, team building events)
Learning & Development culture
Comprehensive Health Benefits
Competitive compensation including:
Annualized Base Salary Range: $70,000 – $85,000
Commission: $20,000 – $45,000
Annualized Company Performance Bonus: $5,000
Company Stock Options: 10,000
Remote flexibility and autonomy
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 5+ years of account management experience in the merchant acquiring and payments industry
- Experience developing and executing sales strategies for upselling and cross-selling
- Strong organizational skills and ability to manage multiple deliverables and deadlines
- Strong executive presence and exceptional oral and written communication skills
- Ability to influence internal and external decision-makers
- Experience coordinating with external clients and internal teams to meet commitments and deliverables
- Ability to develop strong technical product understanding
What We Do
CardFlight is committed to making payment acceptance easy for business owners. @SwipeSimple, our signature product, is used by more than 100,000 small business across the US. Ten of the top 30 merchant acquirers in the US recommend SwipeSimple because the products easy for businesses to use. CardFlight takes pride in building SaaS solutions that are ahead of the curve in technology, reliability, and user experience. Delivering simple payment solutions and quick response to industry shifts, has made us one of the fastest growing companies in America. To learn more about our company and team, visit our website.
