The Role
Manage client relationships and grow assigned accounts through strategic sales planning, needs analysis, negotiation, and contract closing. Track sales metrics, forecasts, and account performance; collaborate with marketing, support, and product teams; resolve customer issues; and prepare regular reports. The role focuses on selling IT services and products, with BFSI or fintech client experience advantageous.
Summary Generated by Built In
Role: Account Manager
Location: Bangalore
Responsibilities:
- Client Relationship
Management:
Build and maintain strong, long-lasting relationships with clients.
- Sales Strategy Development: Develop and implement
strategic sales plans to achieve company goals.
- Account Growth: Identify and grow
opportunities within assigned accounts.
- Negotiation and Closing: Negotiate contracts and
close agreements to maximize profits.
- Customer Needs Analysis: Understand customer needs
and provide appropriate IT solutions.
- Performance Metrics: Track and analyze key
account metrics, such as sales results and forecasts.
- Collaboration: Work closely with internal
teams, including marketing, support and product development, to ensure
customer satisfaction.
- Problem Resolution: Handle customer complaints
and provide solutions to ensure a high level of customer satisfaction.
- Reporting: Prepare regular reports on
account status and sales performance.
Qualifications:
- Experience: At least 4 years of
experience in IT services/products sales. Experience handling BFSI/Fintech
clients would be an added advantage.
- Education: Bachelor's degree in
Business Administration, Marketing, or a related field. MBA would be an
added advantage.
- Communication Skills: Excellent verbal and
written communication skills.
- Negotiation Skills: Strong negotiation and
closing skills.
- Technical Knowledge: Familiarity with IT
industry, including software, hardware, networks, and data centers.
- Analytical Skills: Ability to analyze sales
data and metrics.
- Customer Focus: Strong customer service
orientation.
- Team Player: Ability to work
collaboratively with cross-functional teams.
- Problem-Solving Skills: Strong problem-solving and
conflict resolution skills.
Skills Required
- At least 4 years of experience in IT services or product sales
- Bachelor's degree in Business Administration, Marketing, or a related field
- Excellent verbal and written communication skills
- Strong negotiation and closing skills
- Familiarity with software, hardware, networks, and data centers
- Ability to analyze sales data and metrics
- Strong customer service orientation
- Ability to work collaboratively with cross-functional teams
- Strong problem-solving and conflict resolution skills
- Experience handling BFSI or fintech clients
- MBA
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
ZYBISYS CONSULTING SERVICES LLP is an India-based IT services and consulting firm focused on helping fintech and other businesses modernize technology. It provides public, private, and hybrid cloud hosting, managed IT services, DevOps, data-center management, infrastructure support, cybersecurity, and technology consulting. Its offerings also include software development, automation, monitoring, and cloud-native solutions designed to improve scalability, operational efficiency, security, and business continuity.
