Jobs at ZYBISYS CONSULTING SERVICES LLP

Monitor and maintain data center servers, storage, network devices, power, cooling, and environmental systems. Perform advanced first-level troubleshooting, rack and stack installations, health checks, patching, firmware upgrades, and incident documentation. Escalate complex issues to L2/L3 teams, coordinate hardware maintenance with vendors, ensure access-control compliance, and guide junior L1 engineers during shift operations.

Monitor data center infrastructure, servers, and network devices; perform first-level hardware, operating system, and connectivity troubleshooting; escalate incidents; assist with rack-and-stack installations, cabling, labeling, health checks, patching, upgrades, and preventive maintenance. Maintain incident and configuration documentation, monitor power and cooling conditions, follow access-control and safety procedures, and coordinate hardware replacements with vendors.

Provides L1 desktop and end-user support for Windows systems, laptops, printers, peripherals, applications, user accounts, and network connectivity. Troubleshoots hardware, software, LAN/WAN, Wi-Fi, VPN, DNS, and DHCP issues; manages IT assets, backups, antivirus updates, and support tickets. Performs remote and onsite support, maintains SLA compliance, documents resolutions, coordinates vendor repairs, and escalates complex issues to higher-level teams.

Drive growth and revenue for managed cybersecurity services across India. Responsibilities include generating and managing sales pipelines, engaging CXOs and CISOs, positioning cybersecurity solutions, developing account strategies, forecasting opportunities, managing proposals and negotiations, and collaborating with account management, SOC, presales, product, delivery, and marketing teams. The role requires knowledge of managed security services and cybersecurity technologies, plus travel for customer meetings and business development.

Leads architecture, automation, security, observability, cost optimization, and 24x7 operations for a multi-region Azure hybrid cloud environment. Designs landing zones, networking, identity, infrastructure, monitoring, IaC, CI/CD readiness, and FinOps practices. Owns MSSP service delivery, SLA governance, incident escalation, client technical relationships, reporting, and continuous improvement while leading and developing a managed cloud operations team.

Owns L3 technical escalation and architecture across Azure and hybrid infrastructure, including network security, cloud traffic management, identity, privileged access, observability, storage, and automation. Designs platforms, produces architecture and configuration documentation, leads implementations and incident reviews, governs security and operational standards, develops infrastructure-as-code and scripts, and mentors L2 engineers. Requires deep expertise across Azure, Palo Alto, Zscaler, CyberArk, observability platforms, NetApp, and hybrid networking.

Leads 24x7 Network Operations Centre activities, overseeing infrastructure, network, server, storage, application, and virtualization monitoring. Manages NOC teams, shift structures, incident resolution, critical escalations, root cause analysis, SLA adherence, customer communications, reporting, compliance, and process improvement. Coordinates with infrastructure, security, and engineering teams while supporting enterprise and ISP environments. Drives automation for monitoring, alerting, and incident response.

Manage, maintain, and optimize Linux, Windows Server, and VMware infrastructure in an L2 support environment. Responsibilities include system administration, patching, security hardening, virtualization, backup and disaster recovery, monitoring, troubleshooting, incident management, root cause analysis, documentation, and compliance reporting. The role requires collaboration with security and cross-functional teams to maintain availability, performance, and operational readiness.

Creates and manages social media content across Reels, posts, stories, and carousels. Handles end-to-end production from ideation and shooting through editing and publishing, while tracking trends, writing captions, maintaining brand voice, and managing posting schedules. Collaborates with marketing, design, and sales teams, analyzes performance metrics, and optimizes content for audience engagement and growth.

Conduct penetration tests, red team and purple team exercises across web applications, networks, APIs, cloud, and mobile systems. Identify and exploit vulnerabilities, develop proof-of-concept exploits and security automation, integrate offensive techniques into CI/CD pipelines, research emerging threats, validate detection capabilities, and document remediation guidance. Collaborate with SOC, DevOps, IT, engineering, and incident response teams to strengthen organizational security defenses.

Lead the full software product development lifecycle from requirements and technical validation through development, testing, and release. Manage budgets, resources, sprint planning, delivery tracking, QA cycles, UAT readiness, and release documentation. Provide technical leadership across backend, frontend, databases, APIs, microservices, and AI/ML integrations while coordinating engineering, QA, DevOps, design, support, and leadership stakeholders.

Provides second-tier support for 24x7 cloud operations, handling escalated incidents, deep troubleshooting, root cause analysis, and major incident coordination. Administers Azure and hybrid infrastructure, Windows and Linux systems, networking, storage, identity, and security platforms. Configures monitoring and observability tools, develops automation scripts, maintains runbooks, manages approved changes, coordinates OEM support cases, and mentors L1 engineers.

Conduct outbound prospecting, qualify leads, build client relationships, communicate product value, and support sales-target achievement. Maintain CRM records, identify opportunities, upsell and cross-sell services, monitor performance metrics, and collaborate with field sales and marketing teams. Provide accurate product information, stay informed about industry trends, attend networking events, and maintain professional client interactions.

Monitor Azure and hybrid infrastructure in a 24x7 rotational environment, triage alerts, execute runbooks, log and update ITSM tickets, and escalate incidents within SLA thresholds. Perform platform health checks, network and security dashboard monitoring, batch and backup verification, maintenance support, post-change validation, and shift handovers. Document recurring issues, maintain operational knowledge, and communicate clearly with L2 engineers during incident escalations.

Manage and troubleshoot advanced network, firewall, and voice infrastructure issues. Configure Cisco routing, switching, Nexus data center systems, Cisco and Check Point firewalls, SIP routing, and Cisco voice platforms. Lead root-cause analysis, critical escalations, upgrades, optimizations, and infrastructure changes while ensuring high availability, security, and performance. Guide L2 engineers and provide end-to-end resolution for complex network, firewall, and VoIP incidents.

Deploys, manages, and optimizes Ceph storage clusters across cloud and on-premises environments. Responsibilities include data center hardware management, replication, monitoring, disaster recovery, automation with Ansible, Terraform, and Rook, Python tooling, cloud and Kubernetes integration, and troubleshooting large-scale infrastructure issues.

Lead 24x7 Network Operations Center activities, overseeing infrastructure and network monitoring, incident detection, escalation, resolution, service availability, and operational support across cloud, telecom, and data center environments. Manage and mentor NOC teams, coordinate major incident response, maintain SLAs and KPIs, support infrastructure deployments, produce operational reports, participate in root cause analysis, and drive reliability and continuous-improvement initiatives.

Leads the SRE function and team responsible for reliability, scalability, automation, observability, incident management, and operational excellence across cloud, networking, data center, and telecom-scale infrastructure. The role manages distributed systems, microservices, Kubernetes and Docker environments, infrastructure automation, CI/CD, monitoring, major incident response, postmortems, and reliability improvements while partnering with architecture, DevOps, networking, NOC, and cloud teams.

Manage client relationships and grow assigned accounts through strategic sales planning, needs analysis, negotiation, and contract closing. Track sales metrics, forecasts, and account performance; collaborate with marketing, support, and product teams; resolve customer issues; and prepare regular reports. The role focuses on selling IT services and products, with BFSI or fintech client experience advantageous.

Designs and operates mission-critical network infrastructure for multi-datacenter public and GPU cloud platforms. Responsibilities include backbone and interconnect architecture, SDN, SD-WAN, VXLAN overlays, routing, network fabrics, observability, open networking, lifecycle automation, performance optimization, and multi-region connectivity. The role also troubleshoots production networks and automates infrastructure operations using Python, Bash, and Golang across Linux and containerized environments.