About the Team -
Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its
partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to
augment our consumer promise of enabling unparalleled convenience by helping diners explore
restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and
offer the widest range of offers on restaurant bills through easy payments on the app. We are on a
mission to change the way India dines out. If you are a foodie and equally passionate to redefine the
experience of dining out, join our team to be a part of the Swiggy ride!
Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant
partners where users can save up to 40% on their dining bills when they pay their restaurant bills using
the dine out feature on the Swiggy app.
Job Description
Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their
respective base locations.
Role Summary -
The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given
territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise
Value (GMV) per month.
The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and
specific geographies assigned
Responsibilities -
Account & Partner Relationship Management
Onboard new accounts by explaining the requirements to the partners and coordinating with
internal stakeholders
Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is
correct and image coverage is high
Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for
month-on-month growth and ensure partners invest consistently.
Execute growth forward activities such as offer alignments, marketing operations alignments, etc.
to ensure go live on events and activities as planned.
Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers
and partners at the restaurants
Prepare the growth plans for each account being managed and gather competitor action insights.
Data Interpretation & Business Performance Management:
Filter relevant data from the Restaurant facing dashboard and explain the key performance
metrics to the partner
Seek necessary support or actions from the partner to ensure the right RDP view to enable
conversions and grow the business.
Stay updated on the partner's investment in competition through observations at the point of sale,
conversations with the partner and competition sales teams, delivery persons, etc.
Ensure partner investments are equal or higher than competition with respect to discounts,
commissions, and advertisements by highlighting relevant inferences from the dashboard and
explaining the gains/benefits to the partner.
Interaction with Stakeholders:
Interact with partner support (discount change, Restaurant Display page, etc.), sales operations
(competition comparison data, or any ongoing festival data, etc.), and finance team (
reconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.).
Functional Competencies
Understand Dine Out offerings and gain clarity of growth levers.
Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads
RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV)
Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate
Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise
transactions across accounts , denial rates, supply metrics vs competition
Qualifications
Desired Skills -
Graduate with 1.5-3 year of field sales experience; Fluency in local language and working
knowledge of English
Good working knowledge and experience of e-commerce activities and all online marketing
channels
Confident, Pleasing, and a go-getter personality
Effective communication skills
Attitude & Aptitude for Sales
Should be a team player, working alongside people from all walks of life.
Analytical, good Excel skills.
The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules
Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people
at all levels, internally and externally. Achieves a good result through a well-planned approach.
Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions.
Be able to identify opportunities and recommend/influence change to increase the effectiveness
and success of campaigns.
Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal
drive and initiative to bring about change and help drive the business forward.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills Required
- Graduate degree
- 1.5-3 years of field sales experience
- Fluency in local language and working knowledge of English
- Working knowledge and experience of e-commerce activities and online marketing channels
- Effective communication skills and confidence
- Attitude and aptitude for sales (go-getter)
- Team player
- Analytical skills and good Excel skills
- Flexible availability to work non 9-to-5 hours
- Leadership and influencing skills
Swiggy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.
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Equity Value & Accessibility — Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
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Parental & Family Support — Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
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Healthcare Strength — Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.
Swiggy Insights
What We Do
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
