Account Manager

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Account Manager is responsible for driving sales growth and market expansion of QuidelOrtho's Blood Bank and Clinical Chemistry/Immunodiagnostics solutions in South Korea, with a primary focus on Vision Swift and VITROS systems. This role requires independent, proactive management of the full sales process, including new account development, retention of existing customers, and strategic customer engagement.

The Account Manager works closely with internal teams, including Field Engineers (FE), Laboratory Specialists (LS), Marketing, Supply Chain (SC), Customer Service Representatives (CSR), Finance, and QA&RA, to deliver optimal solutions and ensure high customer satisfaction.

The Account Manager holds end-to-end responsibility for achieving individual sales targets, building strong customer relationships, and driving business success in the assigned territory.

Major Responsibilities:

• Drive sales growth and achieve individual sales targets for Blood Bank (Vision Swift) and CC/ID (VITROS) solutions in the assigned territory.

• Identify and develop new business opportunities through proactive prospecting and strategic account planning.

• Maintain and strengthen relationships with existing customers to ensure long-term retention and satisfaction.

• Coordinate with internal stakeholders (FE, LS, Marketing, etc.) to provide comprehensive support and resolve customer issues effectively.

• Manage the end-to-end sales process, from lead generation and solution proposal to contract negotiation and post-sales support.

• Monitor and analyze market trends, competitor activities, and performance indicators (e.g., FPY) to optimize sales strategies.

• Utilize CRM systems (SFDC) and other tools to maintain accurate sales records and provide regular performance reports.

• Perform other work-related duties as assigned by the manager.

Required Skills:

• Proven sales experience in medical devices, diagnostics, or related fields

• Strong ability to engage directly with hospitals and laboratory stakeholders

• Goal-oriented mindset with a high degree of personal responsibility

• Strategic thinking and proactive problem-solving skills

• Excellent communication, presentation, and relationship-building abilities

• Customer-centric approach with solution-oriented sales capabilities

• Proficiency in managing sales data and structured activity tracking

Preferred Skills:

• Sales experience in Blood Bank or Clinical Chemistry/Immunodiagnostics

• Experience managing complex hospital sales processes

• Business-level English communication skills (Reading, Writing, Speaking)

• Familiarity with SFDC or other CRM systems

• Ability to utilize data-driven approaches in sales planning and execution