Jobs at Ortho Clinical Diagnostics

The Technical Support Specialist provides remote assistance for technical and diagnostic inquiries related to laboratory medical products, ensuring quality customer service and contributing to process improvements.

Drive sales growth for Blood Bank and Clinical Chemistry/Immunodiagnostics (Vision Swift, VITROS) in South Korea through new account development, customer retention, strategic engagement, cross-functional coordination, CRM usage, market analysis, and meeting individual sales targets.

Provide day-to-day HR support for Rochester Manufacturing and Operations including employee relations investigations, processing Workday transactions, maintaining HR data integrity, conducting stay/exit interviews, managing unemployment claims, and partnering with HR functions and people managers to ensure compliance with employment laws.

The Quality Engineering Manager leads a team to ensure implementation of Quality systems and continuous improvement, ensuring compliance with regulations in IVD device manufacturing.

The Quality Engineering Manager leads a team ensuring compliance with quality systems and regulations, driving continuous improvement and operational oversight in manufacturing IVD devices.

Lead enterprise infrastructure and operations strategy, modernize cloud and hybrid platforms, and ensure resilience, security, and service quality. Oversee global teams across cloud, networking, compute, storage, endpoint, and service management; drive DR/BC planning, operational KPIs, vendor management, and budget decisions while partnering with executive stakeholders to align infrastructure investments to business priorities.

Provide technical support and integration for laboratory information systems and analyzers, resolve LIS connectivity and network issues, deploy software patches, collaborate with sales/service/automation teams, build dashboards from LIS data using SQL and Power BI, develop digital tools, and ensure compliance with medical data privacy and cybersecurity standards.

Lead North America commercialization for Informatics and digital health: translate global strategy into regional go-to-market plans, drive launches, sales enablement, customer adoption, partnerships evaluation, and cross-functional commercialization activities to grow product adoption and revenue in clinical labs and health systems.

The Senior Global Procurement Lead will direct supplier selection, develop commodity strategies, ensure compliance, and partner with various departments to improve supply chain operations.

Own strategy and execution of integrated customer engagement programs across lines of business. Lead experience center, demo, and reference site programs; manage events, budgets, vendors, KPIs, and cross-functional coordination to drive adoption and commercial growth.

Field-based Strategic Account Executive responsible for developing and growing IDN accounts across MO, KS, CO (with accounts in OK and TX). Owns strategic account planning, cross-functional coordination, sales forecasting, CRM management, and meets sales/profitability targets. Requires heavy travel (up to 70%) and leadership without direct authority to drive system-level closes across QuidelOrtho portfolio.

The Sales & Administrative Coordinator supports sales operations through data management, contract administration, and office coordination, ensuring efficient processes and high customer satisfaction.

Territory sales role selling large diagnostic instruments with long sales cycles. Manage targets, analyze market and competitors, coordinate with marketing, service engineers and distributors, run promotions/workshops, maintain customer relationships, log activities in SFDC, and support post-sale follow-up.

Territory-focused account manager selling large diagnostic instruments with long sales cycles. Manage sales targets, analyze market and competitor data in SFDC, run promotion events, coordinate with marketing, service engineers and distributors, build customer relationships, and follow up post-sale. Requires regular travel and on-site visits, distributor management, and reporting in Salesforce, Excel and PowerPoint.

Lead and execute human factors engineering activities for medical diagnostic devices, including use specification, task and use-related risk analysis, formative and summative usability studies, prototyping and UI support, documentation for regulatory filings, and occasional systems engineering and user research. Mentor junior staff and collaborate with cross-functional teams to inform design and validation.

Manage assigned supplier relationships to ensure quality, cost, and delivery targets. Track and analyze supplier performance, maintain scorecards and dashboards, coordinate issue resolution and corrective actions, support RFIs/RFPs and contract administration, and partner with Supply Chain, Quality, R&D, Finance and Legal to maintain supply continuity and drive continuous improvement.

Develop and operationalize value-based tools, insights, and frameworks to quantify product value and enable marketing and sales to communicate measurable clinical, operational, and financial impact across government, IDN, Canadian health, and distribution channels.

Lead development and execution of account-based marketing for Integrated Delivery Networks and health systems. Build value-based clinical, operational, and financial messaging, create sales enablement and launch materials, manage IDN/GPO pricing strategy and marketing budgets, analyze market and account data to drive growth, and partner cross-functionally with sales, Medical Affairs, and health economics to deliver evidence-based value stories.

The Technical Support Specialist provides expert technical solutions for laboratory instrumentation issues, delivers customer training, and ensures compliance with quality and regulatory standards while promoting customer satisfaction.

Lead human factors engineering for point-of-care diagnostic devices: design and run formative and summative usability studies, assess use-related risk, support UI/wireframing and prototyping, author HF documentation for regulatory submissions, and collaborate cross-functionally on product requirements and testing.