Account Manager - TENA
Make a meaningful impact in the lives of others.
Are you someone who genuinely cares about people and wants to make a difference. Join our passionate and supportive team at Essity as an Account Manager, TENA, where you’ll play a vital role in supporting our customers across the Residential Aged Care and Homecare sector.
At Essity, we’re committed to innovation, sustainability, and inclusion. But above all, we care - and we’re looking for someone who shares that same drive to support and uplift others.
About the Role
As Account Manager, TENA, you will manage a portfolio of Aged Care and Homecare customers to achieve business goals, while putting people at the heart of everything you do. You’ll build trusted relationships, deliver tailored solutions, and act as a true partner to our customers, supporting them with both practical knowledge and compassion.
You’ll be responsible for developing and implementing Sales Action Plans to drive growth, managing sales activities and the pipeline to achieve targets, retaining and growing key customer relationships, and identifying education and training needs while delivering support to ensure excellence in continence care.
The territory is Brisbane North, Brisbane Bayside, Brisbane Moreton Region, North QLD – with regional travel every 12 weeks to Townsville and surrounds
What You Will Do
Develop and implement Sales Action Plans for a defined territory.
Execute sales activities to achieve financial objectives and sales targets.
Apply the Sales Process consistently for identifying, managing, and implementing opportunities.
Support business retention and growth through effective Account Management.
Responsibly manage the sales pipeline to meet financial objectives.
Involve all business stakeholders to support product supply chain.
Strategically plan activities and allocate resources to maximize business benefit.
Prioritize customer-facing events and call activity to drive sales momentum and impact.
Who you are:
You will bring at least 2–3 years of account management or business development experience, including call planning, and be a motivated, positive individual ready to take initiative. Ideally, you’ll have a background in the health or medical industry; however, we’re open to candidates from various industries, provided you bring empathy and a strong focus on customer outcomes. You will also have:
Demonstrated ability to research, identify, and develop customer insights
An understanding of the Residential Aged Care and Homecare markets (desired but not essential)
A proven track record of sustainable and profitable sales delivery
A current influenza vaccination certificate to enable access to healthcare customer facilities
Proficiency in IT, including intermediate Microsoft Office skills and experience using and optimizing a CRM system
The ability to work collaboratively and cross-functionally across the business
Excellent interpersonal and communication skills
The ability to manage customer and industry events or conferences
A current driver’s license and access to your own vehicle
What We Can Offer You
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment.
At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Innovate for Good | Excel Together | Be You With Us
Application End Date:31 July 2026Job Requisition ID:Essity262450Skills Required
- 2-3 years of account management or business development experience, including call planning
- Background in the health or medical industry
- Demonstrated ability to research, identify, and develop customer insights
- Understanding of the Residential Aged Care and Homecare markets
- Proven track record of sustainable and profitable sales delivery
- Current influenza vaccination certificate
- Proficiency in IT, including intermediate Microsoft Office skills and experience using and optimizing a CRM system
- Ability to work collaboratively and cross-functionally across the business
- Excellent interpersonal and communication skills
- Ability to manage customer and industry events or conferences
- Current driver's license and access to your own vehicle
What We Do
Essity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 36,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity
