Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.
The Operating Company
This opportunity sits within one of Banyan Software’s growing operating companies, a market leader in providing demographic data, economic analysis, and community insights to the public sector. Trusted by hundreds of local councils across Australia, the business supports government leaders and communities to make informed, evidence-based decisions around planning, services, and investment. With continued growth across local, state, and federal government, there is a strong opportunity to further deepen client relationships and expand its presence into new regions and agencies.
We're hiring a Sales & Account Manager to own commercial outcomes across a territory in QLD & NT of government clients.
This is a quota-carrying, hands-on role that sits within the Government team and focuses primarily on local government, with scope to extend into state government and relevant federal agencies.
You will be the primary commercial contact for your portfolio building trusted relationships with senior decision-makers, driving product adoption, identifying growth opportunities, and ensuring contracts are renewed and expanded.
You will balance proactive new business activity with consultative account management, working closely with Customer Success, Product, Marketing and Consulting teams to deliver measurable value to clients. This role requires both strategic thinking and disciplined execution as you will manage a defined territory with clear targets across new sales, retention and upsell.
What You’ll Do- Own new business — identify, qualify and close new government clients within your assigned region
- Drive renewals — manage the end-to-end renewal process and achieve >95% logo retention across your portfolio
- Grow accounts — identify and convert upsell and cross-sell opportunities through data-driven, consultative conversations
- Build relationships — establish trusted partnerships with council CEOs, directors and senior decision-makers across your territory
- Navigate procurement — develop and present compelling proposals, and manage government procurement processes including tenders and panels
- Be the expert — maintain deep knowledge of local government trends, challenges and planning frameworks in your region
- Collaborate internally — work with Customer Success, Product, Marketing and Consulting to deliver client outcomes and inform product direction
- Keep it accurate — maintain CRM records (HubSpot) and report on pipeline, forecast and account health on a regular cadence
- Strong experience in B2B sales or account management, ideally in SaaS, data or analytics
- A track record of hitting or exceeding targets across new business and retention
- Experience selling to or working within government (local, state or federal) or a strong understanding of how government buys
- Proven ability to manage a large portfolio of accounts while simultaneously building new pipeline
- Commercial acumen, able to develop proposals, negotiate contracts and manage complex stakeholder relationships
- CRM discipline, ideally with HubSpot experience
- A genuine interest in data, evidence-based decision-making and community outcomes
This role offers a competitive base salary plus performance incentive structured around new business, retention and expansion targets.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
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Your safety and security are important to us. Thank you for staying vigilant.
Skills Required
- Strong experience in B2B sales or account management
- Experience in SaaS, data or analytics
- Proven track record of hitting or exceeding targets across new business and retention
- Experience selling to or working within government (local, state or federal) or strong understanding of government procurement
- Ability to manage a large portfolio of accounts while building new pipeline
- Commercial acumen to develop proposals, negotiate contracts and manage complex stakeholder relationships
- CRM discipline and experience maintaining CRM records and forecasting pipeline
- HubSpot experience
- Interest in data and evidence-based decision-making for community outcomes
Banyan Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Banyan Software and has not been reviewed or approved by Banyan Software.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision, with indications of an established U.S. carrier relationship. This points to mainstream plan depth and reliable access to core care.
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Parental & Family Support — Paid parental leave is explicitly provided for new parents. This offers dedicated time and support during family transitions.
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Wellbeing & Lifestyle Benefits — Programs include a Learning & Development fund, two annual volunteer days, and an employee relief program for unexpected hardships. These elements extend support beyond base pay into growth, community, and resilience.
Banyan Software Insights
What We Do
Banyan Software provides the best permanent home for successful enterprise software businesses, their employees, and customers to preserve the legacy of founders, while helping grow the business into the future. We are on a mission to acquire, build and grow great software businesses that have dominant positions in niche markets all over the world. Today Banyan has over 750 employees throughout the US, Canada, UK, Europe, Australia and New Zealand. Founded in 2016 with permanent capital to preserve the legacy of founders, Banyan focuses on a buy, hold and grow for life strategy. For more information on Banyan Software, Inc. visit: http://www.banyansoftware.com What We Look For: - Great enterprise software businesses that have dominant positions in niche markets - We work with owners who are thinking about an exit today or further down the road - We are flexible and can be creative when we find a business that is a good fit - The businesses in the Banyan family all share a similar profile: - Annual revenues in excess of $2M-$30M - A high percentage of recurring revenue - Positive operating margins and cash flow - High customer retention and satisfaction - Happy and committed employees
