Account Manager, Strategic Accounts

Reposted 25 Days Ago
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Mississauga, ON, CAN
In-Office
Senior level
Software
The Role
The Account Manager is responsible for building long-term relationships with customers and partners, driving growth through collaboration, and ensuring customer satisfaction by managing key accounts and resolving escalations.
Summary Generated by Built In
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of winning sales team. The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers.

Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Forecast and track key account metrics
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed
  • Establishes productive, professional relationships with key personnel in assigned partner accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

Qualifications

  • 5-10 years of experience in Sales or Business Development within the Tech Industry
  • Proven success in developing and managing partner relationships and driving ongoing revenue results
  • Knowledge of Enterprise Mobility Management or comparable market space, competitors, trends and related industries
  • Extensive Strategy Development, Partnership Management or Business Development experience
  • Proven ability to work independently in a dynamic sales environment
  • Strong analytical and reasoning skills with respect to technical, contractual and financial negotiations
  • Demonstrate a desire to learn and grow within position, and proactively pursue such growth and learning opportunities
  • Experience meeting and exceeding sales quota
  • Ability to excel in a team-oriented, collaborative, and fast-paced environment
  • Bachelor’s degree in a business, marketing or engineering discipline or equivalent industry experience.

#LI-AK1

If you want to bring your ideas to life, apply at SOTI today. Use of Artificial Intelligence in Hiring SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [email protected].We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Top Skills

Enterprise Mobility Management
Sales Systems
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The Company
HQ: Mississauga, ON
2,071 Employees
Year Founded: 1995

What We Do

SOTI is a global provider of enterprise software solutions that go beyond traditional MDM/EMM/UEM. For over 25 years, SOTI has been trusted by companies to get the most out of their mobile operations. It continues to be recognized as an industry leader and an innovator in the mobile management space and beyond. With the SOTI ONE Platform, businesses get the most out of smartphones, tablets, wearables, cameras, POS terminals, kiosks, scanners and more. Additionally, SOTI enables organizations to rapidly build mobile apps to replace paper-based processes and manage enterprise-grade printers

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