Jobs at SOTI

Provides confidential executive administrative support, including calendar and inbox management, travel arrangements, expense processing, meeting logistics, correspondence, prioritization, and relationship management. The role proactively supports senior executives, prepares documents and information, handles urgent issues, coordinates facilities and technology for meetings, and completes ad hoc projects. Strong organization, communication, multitasking, problem-solving, reporting, and Microsoft Excel and PowerPoint skills are required.

Lead regional sales performance by exceeding revenue and growth targets, managing forecasts and pipelines, developing territory strategy, identifying new business, and improving customer retention and technology adoption. Coach, recruit, and motivate a high-performing sales team while coordinating with marketing, partnerships, renewals, Sales Operations, Customer Success, Product, and other teams. Travel throughout the assigned sales territories.

Configure, support, and enhance Workday across HCM, compensation, recruiting, onboarding, payroll, finance, absence, and performance. Lead upgrades, strategic projects, integrations, data updates, reporting dashboards, testing, change management, and Level 3 support. Consult with HR and business stakeholders, improve workflows, protect sensitive data, coordinate cross-functional delivery, and mentor team members.

Design, develop, test, and document software; translate business requirements into detailed designs and code; re-architect components for scalability and performance; coach junior developers; identify and fix product defects; provide technical leadership for R&D and new products; stay current with emerging technologies.

Develop and improve the global privacy program, conduct product privacy reviews and impact assessments, support AI governance, contract reviews, audits, data subject requests, incident response, and privacy notices. Translate global privacy, AI, and security regulations into practical guidance, coordinate customer questionnaires, and evaluate privacy tooling. The role partners closely with Product, Development, Security, Sales, Legal, and other stakeholders in a global SaaS environment.

Manage and grow mid-market channel accounts by training partners on the SOTI ONE Platform, developing strategic mutual plans, prospecting new customers and OEM partners, and retaining clients. Coordinate internal teams, lead executive presentations, handle escalations, and meet assigned sales targets while building trusted advisor relationships.

Provide Level 3 technical support for SOTI software across 24x7 shifts: investigate and reproduce customer issues using various devices/virtual servers, collaborate with internal teams to resolve incidents, and maintain clear documentation and customer communication to improve experience.

Design, create, and execute test cases (including BDD in C#); perform API and cross-platform device testing across Android, iOS, Windows, macOS, and Linux; collaborate with product, design, and development teams in agile/scrum to ensure high-quality releases and continuous QA process improvement.

The Senior Data Engineer will design and maintain ETL pipelines, manage data flow systems, mentor juniors, and optimize data solutions on Azure platforms.

The Technical Support Specialist provides post-sales support, troubleshooting issues, ensuring customer satisfaction with SOTI products, and maintaining case hygiene and documentation.

The Senior Product Manager will oversee the product line life cycle from planning to execution, advocating for customers, and engaging in market research, development, and product presentations.

Build and scale SOTI’s outbound sales development engine across North America. Recruit, onboard, coach, and manage SDRs; establish prospecting playbooks, ICP segmentation, multichannel engagement, and qualification standards. Partner with Sales, Marketing, ABM, partners, and enablement teams to generate pipeline. Optimize CRM, sales technology, reporting, dashboards, data quality, and conversion performance while targeting enterprise IT and mission-critical industries.

The Senior Software Developer will develop innovative software solutions, mentor a team, optimize code, and ensure high-quality deliverables within a collaborative environment.

Design, develop, and deliver scalable frontend and backend software modules. Work in Agile/Scrum, maintain quality and performance standards, research unfamiliar codebases, propose solutions, and work with minimal guidance.

Design, implement, and maintain scalable, resilient AWS and Azure cloud infrastructure and application services. Build infrastructure as code with Terraform, develop CI/CD pipelines, automate disaster recovery and operational processes, and support reliability, security, performance, and uptime. Review code, contribute to architecture decisions, adopt new technologies, and mentor junior engineers while collaborating across development, architecture, SRE, and infrastructure teams.

Develop revenue through consultative selling, product demonstrations, and pre-sales technical support. Investigate customer issues, coordinate resolutions with product teams, provide pre- and post-sales support, analyze market segments, and recommend product roadmap improvements. The role requires strong communication, networking knowledge, mobile-platform expertise, customer service skills, and the ability to manage workload effectively.

Partner with sales to deliver technical expertise for enterprise mobility solutions: run demos, design architectures, lead POCs, respond to RFPs, enable partners, and support customer adoption to drive new revenue.

Provide technical support for SOTI's software products, troubleshoot customer issues, and ensure timely responses to improve customer experience through effective communication and problem-solving skills.

Design, develop, and maintain scalable full-stack features for SOTI XSight using C#, .NET, TypeScript, and Angular. Drive architecture, integrate analytics/AI, mentor developers, troubleshoot complex issues, and collaborate with stakeholders to deliver high-quality, cloud-ready solutions.

The Associate Director of Data Sciences drives SOTI's AI and data strategy, develops AI capabilities, and mentors teams to enhance product efficiencies.