Account Manager - Saudi

Posted 11 Hours Ago
Be an Early Applicant
Riyadh, SAU
In-Office
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Ciena is a networking systems, services, and software company.
The Role
Manage strategic accounts and drive revenue growth across Saudi Arabia’s service provider, cloud, data center, and enterprise markets. Responsibilities include developing account plans, identifying opportunities, managing pipelines and forecasts, building customer and partner relationships, leading presentations, and coordinating with sales engineering, product, delivery, and commercial teams. The role requires customer-facing systems sales or network engineering experience, optical networking knowledge, business acumen, and strong communication skills.
Summary Generated by Built In

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

This role contributes to expanding Ciena’s business within the service providers and other customers by driving direct/ indirect growth, supporting strategic customer engagements, and identifying new business opportunities across targeted accounts. In Saudi Arabia, the role supports a rapidly evolving digital infrastructure market, helping customers and partners deliver the high-capacity, reliable connectivity needed to enable cloud, data center, enterprise, and next-generation networking growth. The position combines account development, customer relationship management, and technical sales collaboration to deliver revenue growth, customer value, and long-term business success.


How you will make an impact:


· Build and execute strategic account plans that expand Ciena’s presence with targeted customers and partners across the Saudi market.

· Identify and advance new opportunities across service provider, cloud, data center, and enterprise segments.

· Deliver revenue, bookings, and margin growth by managing a healthy pipeline, prioritizing high-value opportunities, and maintaining accurate forecasts.

· Build trusted relationships with customer stakeholders and local partners, positioning Ciena as a strategic advisor in support of their digital infrastructure goals.

· Shape and execute customer engagement and sales strategies by applying your understanding of local market dynamics, procurement processes, and business priorities.

· Partner closely with sales engineering, product, delivery, and commercial teams to align Ciena solutions with customer requirements, timelines, and pricing expectations.

· Represent the voice of the customer internally, advocating for the capabilities, support, and solution outcomes needed to drive long-term success.

· Lead compelling customer presentations and business discussions that clearly connect Ciena’s portfolio to customer needs and growth opportunities.

· Act as a trusted business partner, demonstrate a self-starter and highly motivated approach to solve account challenges. Collaborate effectively with the team to facilitate successful outcomes with a challenger mindset.


The must haves:


• Education: 4-year Technical or Business Degree preferred or relevant equivalent work experience.

• Experience: 4+ years customer-facing system sales, system engineering, network engineering, or a combination of these disciplines. • Application of large-account sales strategies and evaluation of new business opportunities.

• Background in optical networking and utilization of network engineering and sales engineering concepts.

• Application of business acumen and financial analysis in sales environments.

• Application of presentation, communication, and professional networking skills.


Nice to haves:


• Knowledge of SDN, cloud, and data center networking concepts and principles.

• Advanced knowledge of the competitive landscape and business market.

• Knowledge of Salesforce.com for sales management and forecast reporting.

• Ability to direct Sales Engineer activities related to network recommendations, designs, and quotations.

• Knowledge of Ciena overall products and services

• Knowledge of telecom carrier structures and decision-making processes.

• Experience working within a carrier environment, particularly when selling to service providers and similar customers.


#LI-ST1


At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Skills Required

  • Four-year technical or business degree, or relevant equivalent work experience
  • 4+ years of customer-facing systems sales, systems engineering, network engineering, or a combination of these disciplines
  • Experience applying large-account sales strategies and evaluating new business opportunities
  • Background in optical networking and network engineering or sales engineering concepts
  • Business acumen and financial analysis experience in sales environments
  • Presentation, communication, and professional networking skills
  • Knowledge of SDN, cloud, and data center networking concepts
  • Advanced knowledge of the competitive landscape and business market
  • Knowledge of Salesforce.com for sales management and forecast reporting
  • Ability to direct Sales Engineer activities involving network recommendations, designs, and quotations
  • Knowledge of Ciena products and services
  • Knowledge of telecom carrier structures and decision-making processes
  • Experience working within a carrier environment, particularly selling to service providers

Ciena Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.

  • Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
  • Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
  • Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.

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The Company
HQ: Hanover, MD
9,561 Employees
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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