Account Manager, Retail Big Box

Reposted Yesterday
Be an Early Applicant
Laredo, TX, USA
In-Office
Senior level
eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software
Discover where at career with America’s Internet Company® can take you.
The Role
Manages relationships with big-box retail partners and vendors to maximize sales, maintain brand standards, and improve partner performance. Responsibilities include field sales operations, partner training, audits, business reviews, growth planning, merchandising, staffing, events, performance reporting, and onboarding new partners. The role is primarily field-based, requiring frequent territory travel, retail-hour flexibility, reliable transportation, and a valid driver’s license.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you thrive on building strong relationships and driving sales performance within retail environments? As an Account Manager for Retail Big Box at Spectrum, you will manage partnerships with leading retailers, maximize sales opportunities, and ensure Spectrum's brand is represented with excellence. Your expertise will directly influence customer satisfaction and business growth, making a lasting impact on the retail landscape.
How You'll Make an Impact
  • Manage daily relationships with assigned Big Box Retailers and third-party vendors to maximize sales opportunities and uphold Spectrum's brand standards
  • Execute strategies, conduct field sales operations, and support partners through audits, training, business reviews, and product knowledge sessions
  • Lead regular meetings and trainings to ensure partners meet sales targets, maintain quality standards, and achieve key performance indicators
  • Deliver comprehensive product, promotion, and offering information to partners to drive awareness and sales
  • Collaborate with partner owners to develop and manage growth plans that align with Spectrum's objectives
  • Work closely with Operations, Strategy, and divisional teams to ensure departmental alignment and successful implementation of initiatives
  • Coordinate special events, oversee staffing and merchandising, and facilitate sales execution to maximize retail performance
  • Monitor sales metrics, identify areas for improvement, and implement strategies to enhance partner performance
  • Provide actionable reports and feedback to channel leadership to influence sales strategy and resolve challenges
  • Prospect and onboard new business partners to expand Spectrum's retail footprint and drive incremental sales

Working Conditions
  • Spend approximately 20 percent of your time in the office and 80 percent in the field with weekly visits to assigned partners and retail locations
  • Participate in occasional division-wide travel as required

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree from a four-year college or university or equivalent experience

Experience
  • 5+ years of related experience or equivalent combination of education and training

Skills
  • Ability to read, write, speak, and understand English
  • Strong sales presentation and problem-solving skills with demonstrated initiative
  • Effective written, verbal, and interpersonal communication skills
  • Ability to work independently
  • Proficiency in Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
  • Flexibility to work retail hours and adjust schedule as needed to maximize sales opportunities
  • Reliable transportation
  • Valid and active state driver's license with a safe driving record
  • Willingness to travel frequently within assigned territory

Preferred Qualifications
Experience
  • 5+ years of strong sales experience with a proven track record

Skills
  • Bilingual is a plus

#LI-TT2
SRL202 2026-80772 SRL202 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree from a four-year college or university, or equivalent experience
  • 5+ years of related experience or equivalent combination of education and training
  • Ability to read, write, speak, and understand English
  • Strong sales presentation and problem-solving skills with demonstrated initiative
  • Effective written, verbal, and interpersonal communication skills
  • Ability to work independently
  • Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
  • Flexibility to work retail hours and adjust schedule as needed
  • Reliable transportation
  • Valid and active state driver's license with a safe driving record
  • Willingness to travel frequently within the assigned territory
  • 5+ years of strong sales experience with a proven track record
  • Bilingual ability

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support — The retirement program includes a dollar‑for‑dollar 401(k) match up to 6% of pay and an additional 3% company contribution to a Retirement Accumulation Plan for many eligible employees. This structure can make long‑term savings notably valuable.
  • Healthcare Strength — Multiple national medical options (plus Kaiser in some locations) are available, and certain plans include up to $1,500 in employer‑funded health accounts alongside dental, vision, and 24/7 counseling. These elements indicate broad coverage with meaningful employer support for out‑of‑pocket costs.
  • Leave & Time Off Breadth — Vacation, sick and personal days, paid holidays, and increasing vacation with tenure are part of the offering. This breadth provides formal time‑off pathways across different needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Spectrum is suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states, supported by our 100% U.S.-based employees*. *At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Why Work With Us

We connect family, friends, businesses and local communities to fast, reliable Spectrum Internet, Mobile, TV and Phone. When you join our Product & Technology team, you’ll be building the technology that makes it all work together – from enhancing network reliability to creating new, innovative products and protecting customer data.

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