Account Manager, McDonalds

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

The Account Manager will grow and expand PAR’s business within the McDonald’s franchise community in the U.S., driving revenue through new opportunities, expansions, and refresh cycles. You’ll sell PAR’s approved hardware, installations, and break-fix services, partnering closely with internal teams to manage opportunities end-to-end from discovery through delivery. This is a quota-carrying, consultative sales role requiring strong franchise/QSR experience, relationship-building, and the ability to coordinate cross-functionally to deliver a consistent customer experience.

Position Location:

Remote

Reports To:

Director, McDonald’s Global Sales

What We’re Looking For:

The Account Manager will be responsible for growing and expanding PAR’s business across the McDonald’s account within the United States, with a focus on approved hardware, services, and ongoing restaurant technology initiatives supporting McDonald’s franchisees. This role drives revenue through new opportunities, expansions, and refresh cycles across the franchise community.

Additional skills:

• Bachelor’s degree in business, sciences, or related field and/or 3–5 years of technology equipment and/or SaaS sales experience

• Demonstrated ability to achieve and exceed sales targets in a quota-carrying role

• Experience managing a full lifecycle sales process (prospecting → discovery → demo → proposal/negotiation → close)

• Experience using a CRM (Salesforce, Microsoft Dynamics, or similar) to manage pipeline, activity, forecasting, and data hygiene

• Strong consultative, solution-based selling skills with the ability to align customer needs to product value

• Strong written and verbal communication skills, including comfort presenting to decision-makers and conducting product demonstrations

• Willingness and ability to travel

Unleash your potential: What you will be doing and owning:

• Identify and pursue new sales opportunities within assigned McDonald’s franchise organizations and territories across the United States

• Drive revenue growth across the McDonald’s franchise community by promoting McDonald’s-approved hardware, peripherals, installations, and break-fix services

• Partner with Marketing to support targeted campaigns and initiatives focused on McDonald’s franchise needs and programs

• Build and maintain strong relationships with McDonald’s franchise owners, operators, and key decision-makers to advance opportunities and close business

• Lead effective discovery conversations to understand franchisee operational requirements and align PAR solutions accordingly

• Deliver structured, compelling product presentations and solution discussions aligned to McDonald’s standards and franchise objectives

• Manage active opportunities through the full sales cycle, from initial engagement through order placement and execution coordination

• Maintain up-to-date CRM records including customer interactions, opportunities, contracts, and activity tracking

• Stay informed on McDonald’s technology standards, franchise programs, and restaurant industry trends to effectively position PAR solutions

• Monitor changes within franchise organizations and the competitive landscape, adapting sales strategies to remain effective and customer-focused

Interview Process:

• Interview #1: Phone Screen with Talent Acquisition Team

• Interview #2: Video interview with the Hiring Manager (via MS Teams)

• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.