The Role
Presents HFM’s financial trading products and services, supports prospective and existing clients, guides onboarding, maintains client relationships, explains trading systems, and handles inquiries. The role requires accurate internal data entry, knowledge of online trading and financial markets, adherence to AML and KYC procedures, strong communication, English fluency, and a sales-driven approach.
Summary Generated by Built In
About Us:
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.
As we continue to expand, we are seeking a driven and strategic Account Manager to join our team.
Your role at HFM:
- Presents products and services of HFM to prospective clients in informative manner.
- Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
- Provides guidance to new clients on the onboarding process and develops client relationships.
- Cultivate successful client relationships and maintains a high level of client satisfaction.
- Knows all the features and benefits of all products, services and trading systems and tools offered.
- Attains full understanding of the Company’s internal operating systems.
- Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
- Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
- Explains to clients the Company's trading system.
- Inputs detailed and accurate data and information in all internal systems.
- Develops a sound understanding of trading market conditions on a daily basis.
- Is proactive in self-development regarding industry knowledge.
- Carries out any further duties assigned by their line manager.
Requirements
- Sales-driven attitude with the ability to work independently and demonstrating strong performance.
- Familiarity with online trading or financial markets.
- Strong communication and interpersonal skills.
- Fluency in English.
- Ability to work in a fast-paced, performance-driven environment.
- High level of professionalism and work ethic.
- Prior experience in similar roles will be an advantage.
- Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
- 20 days of Annual Leave
- A dynamic and international working environment.
- Competitive salary and performance-based incentives and commissions
- Opportunities for career growth and professional development.
- Engaging team culture and supportive leadership.
Sounds like you? Let’s write the next chapter together!
All Applications will be handled with the strictest confidentiality.
Resumes must be submitted in English.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Skills Required
- Sales-driven attitude and ability to work independently while demonstrating strong performance
- Familiarity with online trading or financial markets
- Strong communication and interpersonal skills
- Fluency in English
- Ability to work in a fast-paced, performance-driven environment
- High level of professionalism and work ethic
- Prior experience in similar roles
- Eligibility or legal authorization to work in the country where the position is based
- Resume submitted in English
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The Company
What We Do
HFM is an internationally acclaimed, regulated multi-asset broker serving retail and institutional clients worldwide. The company provides online trading services and platforms across forex, contracts for difference (CFDs), futures, commodities, stocks, and indices. Its offering emphasizes competitive trading conditions, innovative tools, partner support, and access to multiple global markets through its financial technology infrastructure, helping traders participate in global markets.
