Account Manager - LATAM

Posted Yesterday
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6 Locations
Remote
Mid level
HR Tech • Software
The Role
Manage a portfolio of clients across onboarding to long-term success, drive product adoption and ROI, run QBRs, monitor health via CRM/analytics, identify upsell/renewal opportunities, escalate and troubleshoot issues, and share customer insights with product and support teams.
Summary Generated by Built In
About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

We are looking for an Account Manager to serve serve as the strategic partner and trusted advisor for a portfolio of clients. You will be responsible for ensuring their success using the company’s platform, driving adoption, and identifying growth opportunities. This role requires strong English fluency, a customer-first mindset, and the ability to collaborate cross-functionally.

Key Responsibilities
  • Manage a portfolio of clients, guiding them from onboarding through long-term success
  • Build strong relationships through proactive check-ins, QBRs, and solution-driven support
  • Monitor client health and engagement using CRM and analytics tools
  • Identify upsell opportunities and partner with sales for renewals and expansions
  • Act as the voice of the customer—sharing insights with product and support teams
  • Educate users on best practices to maximize platform value and ROI
  • Handle escalations and troubleshoot client issues with speed and professionalism

Requirements
  • Fluent English (C1/C2)—strong written and verbal communication is essential.
  • 3+ years of experience in lead generation, outbound sales, or appointment setting.
  • 1+ year of client-facing experience, managing communications and strategy.
  • Proven ability to thrive in fast-paced startup environments with multiple priorities.
  • Experience leading small teams or managing cross-functional collaboration.
  • Familiarity with CRMs (preferably HubSpot) and data-driven reporting.
  • A creative problem-solver who enjoys experimenting with outreach strategies to achieve results.
  • Minimum 2 years of experience in Account Management or Customer Success
  • Fluent English communication skills—both verbal and written (C1+ level)
  • Proven ability to manage client relationships across time zones and cultures
  • Tech-savvy with CRM tools (e.g. HubSpot, Salesforce) and project management platforms (e.g. Asana, ClickUp)
  • Excellent problem-solving, presentation, and stakeholder management skills
  • Self-motivated, detail-oriented, and highly responsive in remote settings

Benefits

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Skills Required

  • Fluent English (C1/C2) - strong written and verbal communication
  • 3+ years experience in lead generation, outbound sales, or appointment setting
  • Minimum 2 years experience in Account Management or Customer Success
  • 1+ year client-facing experience managing communications and strategy
  • Familiarity with CRMs and data-driven reporting
  • Knowledge of HubSpot
  • Experience with Salesforce
  • Experience with project management platforms (Asana, ClickUp)
  • Experience leading small teams or managing cross-functional collaboration
  • Excellent problem-solving, presentation, and stakeholder management skills
  • Self-motivated, detail-oriented, and highly responsive in remote settings
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The Company
113 Employees
Year Founded: 2020

What We Do

Huzzle is an end-to-end AI recruiter that connects world-class experts and sales talent from emerging economies with AI labs, startups, and enterprises. The platform uses an AI recruiter to source, vet, and match top global talent with full-time remote roles, specifically focusing on high-performing professionals and providing efficient hiring and payroll solutions.

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