Account Manager - Japanese Speaking

Posted 4 Days Ago
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New York, NY
105K-110K Annually
3-5 Years Experience
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software
A mission-driven, hyper-growth community of curious explorers, intent on unleashing relevancy in ecommerce.
The Role
The Account Manager will focus on optimizing marketing campaigns for clients using the Rokt platform, driving account growth, preparing reports and proposals, and maintaining relationships with clients and agencies. This role supports the Japan team, requiring proficiency in Japanese and English.
Summary Generated by Built In

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries. 

At Rokt, we practice transparency in career paths and compensation. 

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for an Account Manager - Japanese Speaking

Compensation: $105,000-110,000 salary + target commission, employee equity plan grant & world class benefits.

The account manager role is designed for someone who is passionate about digital media, and constantly strives to drive quantifiable performance marketing results for some of the biggest brands in the world. While based in New York, this role will support our client base in Japan and work closely with our Japan sales team. As such, we are looking for candidates with professional working proficiency in Japanese and English.

About the role:

  • Mastering the functionality of the Rokt platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.
  • Work alongside our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional and National businesses.
  • Create and manage an effective team relationship between all relevant stakeholders
  • Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return
  • Tactical account planning and relationship building
  • Developing relevant marketing reports and client facing account proposals with the support of cross functional teams
  • Build and maintain strong direct client relationships and with designated media agencies
  • Monthly and quarterly revenue forecasting and account plans

Requirements

About You:

  • Proven: You have a Bachelor's degree & 3+ years experience in a client-facing account management role across digital media, marketing or digital sales with 3+ years in delivering exceptional customer experience.
  • Polished: You will have significant exposure to customers and industry partners alike. As such, you must project the professional image of the company both internally and externally. You are an effective communicator and ensure all communication, both external and internal, reflects the company culture.
  • Dedicated: You can reject setbacks and enthusiastically persist until ambitious goals are achieved. You are resourceful and innovative at tackling complex challenges in a timely matter.
  • Strategic: You are a strong, analytical problem solver with a common sense and practical solutions orientation.
  • Communicative: You keep others in the company informed and up to date on your priorities, current tasks and work completed. You are consistently looking for ways to improve yourself professionally and you encourage constructive criticism of your work.
  • Accountable: Candidate should be a results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives
  • Customer Orientated: Candidate will demonstrate passionate commitment to the customer and to product quality. Champions the product and the customer's needs and implements a model of continuous improvement in both company goals and project-related task.
  • Professional working proficiency in Japanese and English
  • Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (E.g. Salesforce/Hubspot) and analytics software such as Tableau

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

  • Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
  • Become a shareholder. Every Rokt’star gets equity in the company
  • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
  • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family! 
  • Dog-friendly office 
  • Extra leave (bonus annual leave, sabbatical leave etc.) 
  • Work with the greatest talent in town
  • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

What the Team is Saying

Nao Kobayashi
Jon Humphrey
Julie Kremer
Alex Lannigan
Shenika Louis
Dan
The Company
HQ: New York, NY
500 Employees
On-site Workplace
Year Founded: 2012

What We Do

Rokt is the global leader in ecommerce technology, enabling companies to drive incremental value from every transaction by unlocking relevant messages at the moment customers are most likely to convert. Rokt’s machine learning platform, built over the last 10 years, and scaled network powers billions of global transactions annually for the world’s leading companies, including Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, GoPuff, Lands’ End, and HelloFresh. Headquartered in New York City, the company operates in 15 countries across North America, Europe and the Asia-Pacific region and has been recognized as one of the fastest-growing private companies in the US by Inc. for the last 3 years in a row. To learn more, visit Rokt.com.

Why Work With Us

Join a team of diverse individuals who thrive by challenging the status quo and working in different ways. People not inspired by job titles, but inspired by people.

Learn, grow, learn some more. Develop your voice, your ideas, your ability to help others. Become a leader. Explore possibilities. At Rokt you’ll unleash your full potential.

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We believe we are better together. We spend most of our time in the office (most teams are 4 days a week). One week per quarter, you also have the flexibility to work from anywhere.

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