Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further, we want YOU!
Please note that for this role, C1 English proficiency is required. This is a full-time position and you need to be based in São Paulo or nearby.
What you will do
Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Brazilian market.
Leverage customer feedback to enhance our software, in close collaboration with our development team.
Continuously improve customer experience and streamline processes.
Identify and capitalize on upselling or cross-selling opportunities.
Strategically plan and implement projects that drive Reonic's growth and innovation.
What Makes You a Great Fit
Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers.
Previous experience in a SAAS B2B Environment (is a plus).
Previous experience in a start-up ecosystem (is a plus).
Motivated to drive change in renewables and make a positive impact.
Excellent communication and presentation abilities in Portuguese and English.
Why Join Us?
Be part of one of the fastest growing VC-backed startup in Germany with 3500+ satisfied B2B customers.
Enjoy opportunities for personal and professional growth.
Embrace the freedom to innovate and make quick changes in a dynamic team.
Perks include gym membership, regular team events, MacBook and more.
Receive competitive pay.
Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.
About Reonic
At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3500+ business customers, we’re growing fast, and we need YOU to help us accommodate our new and existing customers.
Skills Required
- Experience in B2B customer service or customer success with direct customer engagement
- C1 English proficiency
- Excellent communication and presentation abilities in Portuguese and English
- Ability to be based in São Paulo or nearby
- Experience in a B2B SaaS environment
- Experience in a startup ecosystem
- Motivation to support renewable energy and drive positive change
What We Do
Reonic is a climate-tech software company that provides an all-in-one platform for renewable energy installers to sell, design, and install systems like solar, storage, and heat pumps, accelerating the global shift to clean energy.
.png){kind=logo}
