Account Manager - Excellerate

Posted 21 Hours Ago
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Plano, TX, USA
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Manage Ericsson customer accounts by supporting customer discussions, presentations, solution demonstrations, account planning, and business development. Build relationships with customers and internal teams, understand business drivers and market dynamics, and coordinate stakeholders to develop profitable opportunities. The role is part of an 18-month rotational program with international exposure across sales, commercial management, strategy, supply, and finance.
Summary Generated by Built In
About this opportunity
Ericsson's Early Career Program is an 18-month development journey for early-career professionals with up to 6 years of relevant experience, who are ready to help shape the future of connectivity. Through three rotations, including international and market exposure, you will tackle real customer and technology challenges, gain exposure across Ericsson's business, work alongside people who expect you to contribute, question, and move things forward.
The Excellerate track is designed to develop future commercial leaders who are motivated by performance, pace, and commercial impact. You'll rotate across Sales, Commercial Management, Strategy, Supply, Finance and more. Working on priorities that directly influence results and learning how different parts of the business connect to create value.
Your journey within the Early Career Excellerate Program will start as an Account Manager - CU AT&T in Plano Texas, where you will help secure profitable short- and long-term business for Ericsson by developing customer opportunities, understanding customer priorities, and mobilizing internal teams to deliver effective end-to-end solutions. You will also build strong internal and external relationships that contribute to shared success for our customers and Ericsson.
To accelerate your development, your leader will intentionally design the rotations around your landing role as an Account Manager, including an international assignment typically at Ericsson HQ in Sweden, ensuring each rotation builds the knowledge, relationships, and experiences needed for long-term success.
What you will do
  • Contribute to customer discussions, presentations, and solution demonstrations that communicate Ericsson's value proposition.
  • Support account planning activities and business development initiatives with the Customer Unit and Key Account Management team.
  • Collaborate with Marketing, Technical Support, Business Areas, Market Area teams, and other internal stakeholders to bring the right expertise into customer opportunities.
  • Build and maintain trust-based relationships with relevant customer contacts and internal stakeholders.
  • Develop commercial awareness by understanding customer business drivers, market dynamics, and Ericsson's portfolio.

Location: Plano, Texas. No sponsorship is offered for this role.
Note: This role has the expectation to work onsite at least (4) four days a week in the Ericsson office located in Plano, Texas.
The skills you bring
We provide the platform. What you contribute and the impact you create is what matters. To make the most of this opportunity, don't wait to be told what to do, lean in, ask questions, challenge assumptions, and take ownership of your work and development. We believe you'll bring:
  • 4-6 years of relevant experience in relationship-based sales, business development, account management, consulting, or a related commercial role.
  • Experience in the ICT, telecommunications, technology, or digital solutions industry preferred.
  • Consultative selling skills with the ability to understand customer needs and translate them into business opportunities.
  • Interest in AI and digital transformation trends and their impact on customers, industries, and business outcomes.

In addition, you have:
  • Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or a related field; master's degree preferred.
  • Passion for bringing your ideas to the table
  • Keen interest to learn and broaden your experience
  • Ability to collaborate, engage with and mobilize the organization to secure results
  • Ability to dig into the details when needed to resolve critical issues
  • Solid communication skills and proficiency in English

This is not a program where you sit on the sidelines. From day one, you're hired into a role, trusted to contribute, supported to grow, and expected to create impact. Find out more about the Early Career program here .
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Important Information: Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
Primary country and city: United States (US) || Plano Plano, Texas
Job details: Sales Support Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

Skills Required

  • 4-6 years of relevant experience in relationship-based sales, business development, account management, consulting, or a related commercial role
  • Experience in the ICT, telecommunications, technology, or digital solutions industry
  • Consultative selling skills and ability to translate customer needs into business opportunities
  • Interest in AI and digital transformation trends
  • Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or a related field
  • Master's degree
  • Ability to collaborate, engage with, and mobilize an organization to secure results
  • Ability to resolve critical issues by examining details
  • Solid communication skills and proficiency in English

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Retirement Support — An automatic employer contribution of 3% plus up to 4% in matching is outlined for U.S. employees, enabling a potential 7% total employer contribution subject to plan rules. Feedback suggests this is a standout element of the package.
  • Leave & Time Off Breadth — The U.S. package specifies at least 15 vacation days for new hires, up to 3 personal days, 11 holidays, and 80 hours of sick time, with flexibility noted in taking time away. Feedback suggests time‑off breadth and usability are strong points.
  • Parental & Family Support — Published materials describe up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100% of pay, subject to eligibility. Feedback suggests these policies provide meaningful support for families.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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