Account Manager, Branded Channel and Merlin

Job Description

Join us and help shape the future of one of the world’s most loved brands!

Bring your analytical approach and collaborative spirit to support the business growth in LEGO® Japan!

Core Responsibilities

Responsible for building and maintaining partnerships and creating joint value to drive business growth with Merlin Group (LEGO LAND JAPAN(LLJ) in Nagoya and LEGO DISCOVERY CENTER(LDC) in Tokyo and Osaka), including:

• Drive customer value proposition. Leading strategic joint business agenda with customers, using commercial analytics and insights developing annual business plans and leading in-year negotiations and course correction plans

• Form assortment plan based on store segmentation and ensure execution; Ensure healthy in-stock rate and stock return; Ensure After Action Review for further improvement

• Set, lead and monitor budgets including sales goals, theme/sku performance, retail KPI’s , partner profitability and expense control.

• Actively engage and collaborate with the Sales/Marketing team to represent Merlin and contribute to an overall market approach for the LEGO brand.

Play your part in our team succeeding

The Branded Channel team consists of five members who report to one Senior Manager. Among them, one serves as the Merlin Account Manager and works as an individual contributor reporting to the same Senior Manager. The other four members are dedicated to the LEGO Certified Store (LCS).

The aim of the Merlin Group strategy is to build the LEGO Brand, increase brand awareness, enhance partner performance, deliver exceptional customer service, expand the LEGO business quickly and efficiently while establishing consistency.

Merlin Group is one of the main drivers of growth in JAPAN and as part of the eco system to elevate brand to next level in the market. A dedicated Account Manager is needed to support consistent business growth, handle partnerships, and ensure a premium LEGO retail experience across the high-quality stores.

This role is an opportunity to join an exciting, innovative, and trendsetting brand in a strategic area of the business. To help strengthen even further our market position and adapt to a competitive park business in Japan, we are looking for talented people fully living our company values. This role able to feel and demonstrate LEGO Brand Value through Merlin as an eco system of LEGO Brand and park experience.

Do you have what it takes?

• Min 5 years of relevant experience in Account Management/Sales experience within brand business.

• Experience in running and handling retail brick and mortar stores, either directly operated or through franchise partners.

• Sound knowledge and understanding of Retail KPIs, assortment strategy, stock management, and how can be used to drive store performance.

• Ownership, adaptable, can-do attitude

• Excellent collaboration, and interpersonal skills.

• Excellent analytical skills, a passion for data metrics and the ability to turn plans into execution/achievements.

• Strong negotiation and partner management skills, including responsiveness and attention to detail and the ability to influence senior partners.

• Ability to think strategically while still focusing on immediate short-term tasks with critical metric and joint business planning experience

#LI-JL3

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.