Account Manager (Kenya)

Posted 11 Days Ago
Kenya
Senior level
Payments • Financial Services
The Role
Experienced Account Manager in the payments industry to handle merchants and customer relations operations in Kenya. Responsible for relationship management, driving portfolio growth, and upscaling the Account Management Department. Minimum 5 years of experience in key account management required.
Summary Generated by Built In

About Unlimit

 

Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.



About the job


Great opportunity for an experienced Account Manager from the payments industry to join an international fast-growing fin-tech company to become a key person in the region responsible for handling the merchants and customer relations operations in Kenya acting as a part of the Account Management Global Team.

Responsibilities:

  • Handling effectively the incoming leads, demonstrating technical selling skills and product knowledge, delivering effective presentations to potential and existing merchants
  • Relationship Management: establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience
  • Commercial/Portfolio Growth: by focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts
  • Feedback: serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to relevant functions
  • Managing the upscaling of the Account Management Department for our Kenya office, coordinating with departments and teams involved in the delivery of services

Requirements:

  • Minimum 5 years of experience in key account management, sales, or business development in the payments/card acquiring industry. Having senior or executive experience would be highly advantageous
  • University degree or equivalent in Economics, Business Administration, or relevant field of study
  • Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management
  • Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills

We offer:

  • Attractive monthly salary paid in line with experience
  • Vacation, sick, and paid holidays
  • Full-time: 5/2 (Saturday and Sunday days off)
  • A modern office-based workplace with all necessary equipment
  • A team of top international professionals to learn from
  • Multicultural working environment

Join Unlimit Team now!


Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

The Company
HQ: London
436 Employees
On-site Workplace
Year Founded: 2009

What We Do

From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed.

Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more.

That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints.

Unlimit - Borderless Payments

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