Account Executive, SME & Growth

Reposted One Month Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Own the full sales cycle for SME and growth customers: prospect, pitch, solution, negotiate, close, onboard, and collaborate cross-functionally to optimize customer experience and drive new revenue.
Summary Generated by Built In
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

 
Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

 
About the team:

Airwallex aspires to serve the fastest growing businesses globally. The SME & Growth team focuses on bringing in new startups and small-to-mid-market businesses onto the Airwallex platform. You will leverage your skills in pitching, solutioning, and negotiating with customers to grow our business in the region while helping business owners, finance teams, and e-commerce teams improve their financial operations. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionize the way companies transact globally.
If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling!

Responsibilities:
  • Identify high-potential prospects and use effective strategies to generate leads that drive revenue growth.

  • Develop and implement scalable sales strategies to drive new customer acquisition.

  • Identify and understand prospects' pain points to propose solutions, owning the full sales cycle from prospecting to close.

  • Lead commercial negotiations to increase customer revenue.

  • Develop strategies to maximize acquisition of new revenue and market share within a specified territory.

  • Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product.

  • Maintain a database of current and potential customers using our CRM.

Requirements:
  • 5+ years of sales experience, preferably selling a complex product with a track record of top performance.

  • Passionate about sales with the ability to develop and execute strategies for a particular territory.

  • Experience identifying and influencing key decision makers and stakeholders from finance managers to CEOs, with strong presentation and communication skills.

  • Proven ability to lead complex negotiations involving multiple products.

  • Ability to operate in a highly ambiguous and fast-paced environment.

  • Strong interest in technology/financial services and a deep understanding of the space.

  • Success-oriented and are willing to "go the extra mile" in your work as needed to achieve results.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • 5+ years of sales experience selling complex products with a track record of top performance.
  • Ability to develop and execute scalable sales strategies for a territory.
  • Experience identifying and influencing decision makers and stakeholders, with strong presentation and communication skills.
  • Proven ability to lead complex commercial negotiations involving multiple products.
  • Ability to operate in a highly ambiguous and fast-paced environment.
  • Strong interest in technology/financial services and deep understanding of the space.
  • Customer-first mentality, solution-focused, and success-oriented mindset willing to go the extra mile.

What the Team is Saying

Airwallex Compensation & Benefits Highlights

  • Healthcare Strength U.S. postings consistently list medical, dental, and vision insurance alongside short- and long-term disability, basic life insurance, and mental-health resources such as Modern Health. Employer materials emphasize well-being benefits within a consistent total-rewards philosophy.
  • Leave & Time Off Breadth Multiple U.S. job descriptions specify 20 vacation days plus 12 company holidays, with additional items like birthday and volunteer leave cited in public materials. This indicates a clearly articulated time-off framework that goes beyond a basic baseline.
  • Equity Value & Accessibility Employer pages highlight RSUs as a meaningful part of compensation alongside salary and bonuses, with twice-yearly performance/promotion review cycles. Equity is positioned as accessible to eligible roles and tied to the company’s growth trajectory.

Airwallex Insights

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The Company
HQ: San Francisco, CA
2,300 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000+ businesses worldwide – including Brex, Navan, Qantas, SHEIN, McLaren and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable, and we've hired that way ever since. We move fast, think globally, and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious, let's talk.

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Airwallex Teams

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About our Teams

Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
HQSan Francisco, US
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HQSingapore
Hong Kong, CN
Tokyo, JP
Sydney, AU
Bangalore, IN
Amsterdam, NL
Auckland, NZ
Kuala Lumpur, MY
Paris, FR
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London, UK
Melbourne, VIC
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New York City, US
Tel Aviv, IL
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Toronto, CA
Vilnius, LT
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