At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
The ideal candidate will have at least 5 years experience selling, renewing and expanding SaaS solutions to clients in a variety of different verticals in the mid-market, commercial or enterprise segment. Ideally, this experience will include collaboration with Customer Success, Business Development, and Marketing teams’ into the lead generation process.
You will work with Braze’s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. This is an opportunity to bring your skills as a consultant, business analyst, project manager and sales professional to work with leading brands and expand your knowledge of cross-channel consumer engagement, mobile marketing automation, APIs, analytics and AI Decisioning.
This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. Your focus market (although not limited to) will be the Hong Kong and Taiwan market. Fluency in cantonese and mandarin will be considered.
WHO YOU ARE
- 5+ years of experience in a relevant closing role
- Background in SaaS sales for Mobile and/or Marketing Technology
- Up-to-date on digital trends, especially in the AI, mobile, web and Customer Engagement space
- Intimate knowledge of the Hong Kong and Taiwan technology landscape and network
- Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams and at customer/prospect/partner events
- Proven ability to prospect into target accounts
- The ability to handle multiple competing priorities
- A hunter mentality
- Drive, determination and accountability
- Excellent organizational skills and time management abilities
- Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for organizations
- Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
- Intermediate to advanced knowledge of Google Workspace suite of productivity tools and Claude/Gemini
- Proven ability to quickly get up to speed on new cloud apps and tools
CORE OBJECTIVES
- Achieve quarterly net new and retention revenue targets
- Consistently generate robust pipeline in support of these targets
- Develop commercial relationships in order to increase Braze utilization and value
- Effectively communicate customer feedback to the Braze product and leadership team.
- Cross-department collaboration, including but not limited to Business Development, Success, Sales, RevOps, Product, Legal and Marketing
- Coordinate resources to drive feature adoption
- Excellent Product knowledge
- Pro-actively analyze customer product usage and identify growth opportunities
- Work with Success & Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Skills Required
- 5+ years of experience in a relevant closing role
- Background in SaaS sales for mobile and/or marketing technology
- Experience selling, renewing, and expanding SaaS solutions and generating pipeline
- Proven ability to prospect into target accounts and identify decision makers
- Outstanding verbal, written and presentation skills with executive-level presentations experience
- Intimate knowledge of the Hong Kong and Taiwan technology landscape and network
- Prior experience with salesforce.com CRM or similar CRM to manage sales pipeline
- Intermediate to advanced knowledge of Google Workspace and Claude/Gemini
- Familiarity with APIs, analytics, AI Decisioning and cross-channel consumer engagement concepts
- Ability to travel frequently for onsite customer engagement (field sales role)
- Proven ability to quickly learn new cloud apps and tools
- Fluency in Cantonese and Mandarin
What the Team is Saying
What We Do
At Braze, we believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make an impact that fuels both you, and our business.
Why Work With Us
At Braze, we believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make an impact that fuels both you, and our business.
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Braze Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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