Jobs at Braze

Drive new-business sales for Braze’s SaaS customer engagement platform within media, entertainment, gaming, and sports. Prospect, build relationships, present personalized engagement strategies, navigate complex enterprise buying processes, and close quota-carrying deals. The role requires strong SaaS sales experience, digital culture fluency, storytelling, networking, CRM proficiency, and collaboration with Marketing and Sales Enablement on lead-generation strategy.

Build and operate reliable internal infrastructure and platforms at scale. Responsibilities include infrastructure as code, deployment pipelines, monitoring and alerting, incident response, reliability improvements, capacity management, automation, and collaboration with engineering teams. The role participates in PagerDuty on-call rotations, diagnoses scalability and reliability issues, and develops tooling using Kubernetes, Terraform, Chef, Docker, and related technologies.

Drive new SaaS business among media, entertainment, gaming, and sports companies. Prospect, build relationships, present personalized engagement solutions, navigate complex enterprise buying processes, and close quota-carrying deals. The role requires strong storytelling, digital culture knowledge, Salesforce and Microsoft Office proficiency, networking skills, and experience selling non-ERP technology such as CRM, analytics, marketing automation, or digital media solutions.

The Account Executive will prospect, pursue, and close new enterprise SaaS business within Media, Entertainment, Gaming, and Sports. Responsibilities include developing relationships with digital-first brands, presenting personalized customer engagement solutions, navigating complex buying organizations, identifying decision-makers, accelerating sales cycles, and meeting quotas. The role also involves collaborating with Marketing and Sales Enablement on lead generation strategy and leveraging Salesforce, social networks, and industry connections to drive growth.

Hunt for and close new SaaS business among media, entertainment, gaming, and sports companies. Build relationships with digital-first brands, present personalized engagement solutions, identify decision-makers, manage complex enterprise sales cycles, and achieve quota. The role requires collaboration with Marketing and Sales Enablement on lead generation, strong storytelling and presentation skills, and proficiency with Salesforce CRM, Microsoft Office, and cloud-based sales tools.

Owns enterprise sales across major financial services accounts in EMEA. Responsibilities include complex SaaS solution selling, managing large strategic accounts, identifying decision-makers, developing business value assessments, maintaining pipeline coverage, navigating enterprise buying processes, and collaborating with business development, marketing, deal desk, consulting, customer success, services, systems integrators, technology partners, and agencies. Travel is required.

Own a portfolio of customer onboardings for Braze, managing project delivery, technical workstreams, stakeholder relationships, training, workshops, KPIs, integrations, and transitions to Customer Success. The role drives rapid time-to-value, early adoption, customer satisfaction, and process improvements while partnering with Solutions Architects, Customer Success Managers, client engineering teams, agencies, and third parties.

Manage strategic customer relationships in Japan, owning renewals, retention, product adoption, advocacy, and account health. Act as a trusted advisor, develop success plans, provide strategic and technical guidance, coordinate onboarding and support, gather product feedback, identify upsell opportunities, and conduct regular customer meetings and business reviews. The role requires collaboration with Account Executives and cross-functional teams, as well as potential onsite and international customer travel.

Lead the escalation and operational management of core IT services, resolving complex Service Desk issues and serving as a Tier 3 resource for macOS, networking, hardware, Google Workspace, Okta, Zscaler, Slack, and related SaaS tools. Responsibilities include incident response, root-cause analysis, security remediation, automation through scripting, documentation, vendor management, business continuity, and mentoring IT team members.

Lead and optimize end-to-end creative operations for Brand: design intake, resourcing, prioritization, and delivery processes; forecast capacity; manage Asana workflows, budgets, vendors, and agency relationships; build scalable playbooks and tooling; drive cross-marketing alignment and operational rigor to enable high-quality creative output at scale.

The People Data Analyst supports data-driven people decisions by maintaining Workday and Looker dashboards, auditing data across Workday, Greenhouse, and Snowflake, building reports, transforming data, conducting ad hoc analysis, and delivering actionable insights to People team stakeholders. The role also supports data governance, reporting requests, advanced analytics preparation, and cross-functional data solutions.

Supports People Analytics by maintaining Workday and Looker dashboards, auditing data across Workday, Greenhouse, and Snowflake, and producing reports and ad hoc analysis. Transforms people data into actionable insights, responds to reporting requests, supports advanced statistical analysis, and partners with People, BI, Data Engineering, and IT stakeholders. The role also follows data governance and security standards while managing reporting priorities independently.

Own enterprise SaaS sales cycles from prospecting through close, managing complex stakeholder groups and deal sizes from $100K to $1M+. Build executive relationships, apply MEDPICC and value-based selling, expand existing accounts, develop pipeline, and collaborate with business development, marketing, deal desk, customer success, services, agencies, and technology partners.

Manage daily operations for Braze’s Paris office, including workplace services, vendors, building management, supplies, service tickets, events, onboarding, occupancy, safety compliance, invoices, and office relocation support. The role partners with cross-functional teams, gathers employee feedback, implements global workplace programs, and drives continuous improvements. This is a full-time, on-site position requiring strong customer service, organization, communication, and problem-solving skills.

Build and scale Braze’s SMS and RCS channels, including message composition, delivery, responses, analytics, click tracking, and link shortening. Ship full-stack features, own technical areas, solve open-ended distributed-systems problems, and improve platform reliability as traffic grows. Collaborate across teams, communicate clearly, and drive initiatives from concept through delivery.

Build and scale Braze’s SMS and RCS channels and supporting Chat messaging services. Deliver full-stack features from concept through deployment, own key technical areas, solve open-ended distributed-systems problems, and maintain platform reliability as traffic grows. Collaborate across teams, communicate effectively, and contribute to continuous learning and agile development.

Leads the Landing Pages engineering team and product, overseeing architecture, scalable web experiences, APIs, integrations, reporting, and product growth. Partners with product and design to prioritize features, validate usage, and increase adoption. Recruits, coaches, and retains engineers; establishes team vision, goals, and processes; guides major technical decisions; and contributes code where strategically valuable.

Build and scale Braze’s SMS and RCS messaging channels, including composition, sending, responses, analytics, click tracking, and link shortening. Ship full-stack features, lead initiatives from concept through delivery, own key technical areas, solve open-ended problems, and maintain platform reliability as traffic grows. Collaborate across teams, communicate effectively, and contribute to continuous learning and agile development.

Build and scale Braze’s SMS and RCS channels and supporting chat messaging services. Deliver full-stack features, own technical initiatives from concept through deployment, solve open-ended distributed-systems problems, and maintain platform reliability as traffic grows. Collaborate across teams, communicate effectively, and contribute to continuous learning and agile development.

Build and scale Braze’s SMS and RCS channels, including message composition, sending, responses, analytics, click tracking, and link shortening. Ship full-stack features, own technical areas, solve open-ended problems, and improve platform dependability as traffic grows. Collaborate across teams, communicate clearly, and contribute to continuous learning and agile development.