Jobs at Braze

Build and scale backend-focused software for Braze’s petabyte-scale Data Lakehouse. Develop data pipelines, asynchronous processing, ETL applications, and end-to-end features across platforms such as Snowflake, ClickHouse, and Databricks. Drive architectural decisions, contribute to technical strategy, and deliver scalable web applications handling high volumes of data and traffic in an agile environment.

Build and maintain backend-focused, end-to-end software for Braze’s petabyte-scale Data Lakehouse platform. Develop infrastructure and tools supporting Snowflake, ClickHouse, and Databricks, manage high-volume event data, and deliver front-end experiences when needed. Collaborate across teams, apply strong software design and algorithms knowledge, and help scale systems handling billions of daily rows and significant customer and internal workloads.

Identify target enterprise and commercial accounts through market analysis and data, then generate opportunities using phone, email, social media, and direct mail. Engage executives in discussions about business and marketing challenges, manage prospect pipelines in CRM tools, and collaborate with sales teams to improve productivity. The role offers a path to direct sales and performance-based incentives.

Drive new business acquisition in Japan from prospect identification through contract close. Develop market and sales strategies, build long-term client relationships, collaborate with BDR, marketing, presales, and customer success teams, and track pipeline performance to improve results. The role requires at least three years of SaaS value-selling experience, strong communication skills, CRM proficiency, adaptability to cloud tools, and interest in digital and mobile application trends.

Manage Braze’s technology and agency partner ecosystem across Southeast Asia. Collaborate with sales, customer success, delivery, and marketing teams to generate pipeline, support deal closures, improve customer utilization, and reduce churn. Develop joint business and strategic partner plans, coordinate partner marketing and enablement, coach account executives, conduct account mapping and QBRs, and build senior stakeholder relationships. Frequent travel across assigned SEA markets is required.

Build and scale Braze’s WhatsApp messaging platform, including sending, analytics, subscription management, customer dashboards, and event processing. Develop features, improve system performance and resilience, contribute to architectural decisions, and collaborate with teammates on distributed systems operating at scale. The role also involves providing engineering guidance and participating in an agile team environment.

Manage enterprise customer relationships for Braze, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, customer advocacy, success planning, and upsell opportunities. Analyze product usage and account health, conduct business reviews, provide strategic guidance and training, coordinate technical and onboarding teams, communicate customer feedback internally, and support complex accounts with multiple stakeholders. The role includes onsite customer engagement and potential international travel.

Manage enterprise customer relationships, serving as a trusted advisor and primary contact. Drive renewals, retention, product adoption, advocacy, and expansion through success plans, strategic guidance, training, usage analysis, and executive business reviews. Coordinate with Account Executives, onboarding, support, industry solutions, and deliverability teams. Gather customer feedback, identify account risks and opportunities, and help sophisticated clients maximize the Braze platform.

Manage enterprise customer relationships, renewals, retention, product adoption, and account health. Serve as a trusted advisor, create success plans, provide strategic guidance and training, coordinate cross-functional support, gather product feedback, identify upsell opportunities, and conduct regular customer reviews. The role partners with account executives and onboarding teams and may require onsite customer engagement and international travel.

Designs secure technical architectures, integrations, data strategies, and use cases for Braze customers. Partners with Sales, Customer Success, TAMs, Product, and Engineering to understand requirements, guide onboarding, implement SDK/API integrations, troubleshoot complex issues, document custom solutions, and establish engineering best practices. The role also advises technical and non-technical stakeholders and evaluates emerging AI/ML practices.

Manage enterprise customer relationships, renewals, retention, product adoption, and account health. Serve as a trusted advisor, develop success plans, provide strategic guidance and training, coordinate support across internal teams, gather product feedback, and identify expansion opportunities. The role involves managing complex accounts with multiple stakeholders, conducting executive business reviews, and occasional onsite or international customer travel.

Build, maintain, and evolve Braze Currents, a Kafka-based data export and streaming system processing tens of billions of messages daily. Lead projects from concept through production, improve high-scale distributed systems, collaborate across teams, mentor engineers, and address challenges involving Kafka, microservices, and full-stack development.

Build, maintain, and evolve Braze Currents, a Kafka-based data export and streaming system processing tens of billions of messages daily. Lead projects from concept through production, improve high-scale distributed systems, collaborate across teams, mentor engineers, and address challenges involving microservices and near-real-time data pipelines.

Build, maintain, and evolve Braze’s Kafka-based Currents data export system, which processes tens of billions of messages daily. Lead projects from concept through production, improve high-scale distributed systems, collaborate with engineers, mentor teammates, and address challenges involving data streaming, microservices, and foundational software infrastructure.

Build, maintain, and evolve Currents, a Kafka-based data export and streaming system processing tens of billions of messages daily. Lead software projects from concept through production, improve high-scale distributed systems, collaborate across teams, and mentor engineers. The role requires full-stack development, experience with foundational systems, Kafka or comparable technologies, and distributed systems or microservices expertise.

Build, maintain, and evolve Braze’s Kafka-based Currents data export system, processing tens of billions of messages daily. Lead projects from concept through production, improve high-scale distributed systems, collaborate closely with engineers, mentor teammates, and address challenges involving event pipelines, microservices, and near-real-time data streaming.

Build and maintain high-scale email delivery infrastructure, personalized messaging systems, subscription REST APIs, preference-management web pages, customer email-domain dashboards, and reporting data systems. Improve performance, resilience, and scalability; develop features; contribute to architectural decisions; and provide technical guidance within a collaborative engineering team.

Build and maintain high-scale email delivery infrastructure, personalized messaging systems, subscription REST APIs, preference-management web pages, and customer email-domain dashboards. Develop new features, improve performance and resilience, and contribute to architectural decisions for systems delivering billions of emails monthly. Provide technical guidance, collaborate with teammates, and solve complex engineering challenges involving scalability and reliability.

Build and maintain high-scale email infrastructure delivering billions of personalized emails, subscription APIs, preference-management pages, reporting systems, and customer-domain dashboards. Develop features, improve performance and resilience, and guide architectural decisions. The role requires full-stack development, technical leadership, strong knowledge of algorithms and data structures, effective communication, and collaborative teamwork.

Build and maintain high-scale email delivery infrastructure, including personalized email systems, subscription REST APIs, preference-management pages, reporting data processing, and customer-domain dashboards. Develop features, improve performance, guide architectural decisions, and optimize systems for resilience and scalability. The role requires full-stack development experience, technical leadership, strong fundamentals in algorithms and data structures, and effective teamwork and communication.