Search the 48 jobs at Braze

The Director of Business Systems Strategic Programs at Braze will lead cross-functional initiatives to enhance enterprise business systems, ensure stakeholder management, and drive program management excellence. The role involves establishing KPIs, fostering team development, and implementing best practices while focusing on automation and efficiency in a fast-paced SaaS environment.

As an Engineering Manager for the Email team at Braze, you'll lead the development of a robust email infrastructure, manage team performance, facilitate collaboration with product and design, and solve complex engineering problems while guiding architectural decisions.

The Director of Business Systems Strategic Programs will develop and execute strategic initiatives aligned with company goals, manage large-scale programs, foster stakeholder relationships, and lead a high-performing team to drive program management excellence and process improvements in a SaaS environment.

As a Senior Incident Manager at Braze, you'll oversee major incident management, process and program management in a technology-first environment. Your responsibilities include driving resolution of technical incidents, improving tools for observability, managing training for incident response, and ensuring effective communication with stakeholders. You will contribute to release management and maintain high operational standards.

As a Senior Incident Manager at Braze, you'll oversee major incident management, ensuring processes are followed and improved across engineering departments. You will lead incident management, training, and release processes, while communicating incident statuses to stakeholders. Your role requires collaboration with teams, prioritizing incidents, and driving resolution and post-mortems for continuous improvement.

As an Account Executive on the SMB team, you will manage the full sales cycle from prospecting to closing, focusing on driving sales for SMB accounts. You'll collaborate with marketing and technical teams to enhance customer connections and should thrive in a fast-paced environment while maintaining strong communication skills and adaptability.

As the Engineering Manager of Product Partnerships at Braze, you will oversee the development and optimization of e-commerce integrations, particularly with Shopify. You will lead a team to ensure successful delivery of products by shaping processes and supporting engineers' growth, balancing multiple work streams while emphasizing customer experience and product delivery.

As an Account Executive at Braze, you'll focus on acquiring new enterprise clients by leveraging your previous experience in SaaS sales. You'll collaborate closely with marketing and sales enablement teams, navigating multi-stakeholder environments to secure deals typically ranging from $100K to over $1 million annually. Your role involves utilizing your presentation skills and fluency in German and English to drive sales.

As the Country Sales Director for Indonesia at Braze, you'll develop and execute a Go-to-Market strategy, manage the Commercial sales team, achieve sales goals, collaborate with various teams, and represent Braze within the local ecosystem, driving business growth and success in the Indonesian market.

The Industry Marketing Lead for Retail & eCommerce at Braze is responsible for developing and executing marketing strategies specific to the industry. This role focuses on driving adoption of Braze's platform, creating content and campaigns, managing relationships, and providing industry expertise to enhance customer engagement and marketing outcomes.

The Industry Marketing Lead for Retail & eCommerce at Braze oversees the development and execution of tailored marketing strategies, focusing on driving platform adoption and value for Retail & eCommerce brands. Responsibilities include strategy development, content creation, relationship management, and aligning marketing objectives with sales and product teams.

The Vice President of Customer Success, Americas will design and implement strategies to boost customer satisfaction and retention while managing and mentoring a high-performing Customer Success team. This role involves cultivating relationships with customers, collaborating with internal teams, identifying upselling opportunities, and advocating for customer feedback in product development.

The Vice President of Customer Success, Americas will spearhead customer success strategies, leading a team to enhance customer satisfaction and retention. The role involves managing team performance, building relationships with key customers, and collaborating with cross-functional teams to innovate and improve customer engagement. Additionally, it focuses on upselling opportunities and advocating for customers within the organization.

As a Technical Support Specialist at Braze, you will manage post-sale technical relationships, troubleshoot complex support issues, and enhance customer satisfaction. Your role includes using case management tools, collaborating with teams, contributing to a knowledge database, and handling inquiries related to SaaS and mobile applications.

The Business Development Representative (BDR) at Braze identifies and qualifies potential customers, engages with C-suite prospects, develops communication strategies, and manages outreach through various channels. BDRs aim to generate high-quality leads and foster relationships that convert into business opportunities.

The Financial Systems Specialist at Braze will provide technical support for financial systems, troubleshoot issues, maintain documentation, train users, and collaborate with teams to enhance system performance. Exceptional communication and problem-solving skills are essential to deliver effective solutions and improve user satisfaction.

As a Customer Success Manager II at Braze, you will manage client renewals and retention, act as a trusted advisor, and drive feature adoption while maintaining strong customer relationships. Your role includes analyzing product usage, providing strategic guidance, and coordinating with internal teams to support customer needs effectively.

The General Ledger Accountant II at Braze plays a key role in ensuring accurate monthly financial close, preparing journal entries, and supporting audits and compliance. Responsibilities include performing account reconciliations, coordinating with departments for transaction information, and optimizing financial processes using systems like NetSuite. This role also involves adherence to GAAP principles and aiding in ad-hoc analyses as needed.

The Business Development Representative (BDR) at Braze will research accounts and create communication strategies to generate new business opportunities. They will engage with C-suite executives about their business goals, conduct meetings, and deliver solution demonstrations to hit their quota and grow the client base. The role offers opportunities for personal development and advancement.

As a Customer Success Manager at Braze’s Scale team, you will drive client renewals and retention, act as a trusted advisor, promote feature adoption, and advocate for customers. Your role includes maintaining communication, analyzing product usage, and ensuring customer satisfaction while working closely with other teams to deliver comprehensive support.